Customer Comments

Customer service is absolutely amazing

I have recently bought a used chamber that had a Crack. And Curtis fixed it for me. And have both ordered cactus juice and casting liquid pigments and received both withing 3 days of placing the order. I can not thank him enough for his speedy delivery and amazing customer service. 

Arin Way
United States
Date: 2023-02-12

On Time and Great Quality

Ordered 4 gallons of cactus juice. When others were providing me 2-3 weeks leadtime, TurnTex said they could have it to me in several days. True to their word, the product came when promised . Well packaged, no damage, and an exceptional product. Further, I emailed the company twice during the ordering and shipping time period; I received replies to my questions within 1 day.

I highly recommend this company. Great service deserves our attention and our dollars.

Kevin

Kevin Packard
United States
Date: 2023-02-10

Always Great!

Always quick shipping, great communication, and a great product!
JARROD PILONE
United States
Date: 2023-02-09

Quality unit

My 4x 16 unit arrived on time and in perfect shape. One can tell by opening package the quality of the components. I was going to potentially go bigger but I speaking with Curtis and my applications I went with the 4/16. Can't wait up use it. This 4x16 is my second one to my 5 gal vac unit
Daniel Kavanaugh
Pleasanton, Ca
Date: 2023-02-09

Excellent products and service

Dealing with Curtis and his crew has always been an easy process. If I have any questions, Curtis is there to help. Some of the best customer service I've ever experienced. 

Gabe Koscielski
United States
Date: 2023-02-07

Great product, great service.

I was getting less than satisfactory results with my stabilizing. I called Curtis and he straightened me out. I now am getting absolutely fantastic results. I am so pleased. Thank you, Curtis.

Thomas Hoffman
United States
Date: 2023-02-06

Fantastic customer su[[prt

I was having trouble getting a good vacuum on my vacuum pump system. So I called Curtis and he told me what I was doing wrong. Well. Curtis will bend over backwards to assist you in getting good results. Cactus juice is a fantastic product. I couldn't be more pleased.

Thomas Hoffman
United States
Date: 2023-01-30

Great products

Great products as advertised and delivered!  

GLHall
Indiana
Date: 2023-01-30

A+

Hello,

I’ve stabilized a few pieces of antique white oak and so far so good! I haven’t tried it with any of the dyes yet. Thank you for shipping so quickly and your use of priority mail flat rate boxes is great! 

take care!

Joel tinnaro
Anchorage, Alaska.
Date: 2023-01-29

Outstanding Customer Service

I purchased Alumilite Clear Cast Slow and the Alumilite Dyes, my order showed up well packaged and on the date that was indicated on my order. Three days after my order arrived I received an e-mail from Curtis wanting to know if I was satisfied with the order and if there were any problems/issues, which there weren't. I contacted Curtis with a couple of questions and my call was returned promptly and answered in detail and with some suggestion based on his experience.This is how a small business should be run.....kudos to Curtis and his staff!!! 

Frank O'Brien
Florida
Date: 2023-01-29

Great - As expected

Never had anything but great product and service. 

Dave
Ohio
Date: 2023-01-26

Great Company

I’ve have been purchasing products from Turn Tex for a couple of years now. Every product has worked as described. I really like working with the cactus juice. It does a great job. The best thing about Turn Tex is their customer service. I’ve had questions and if Gaige couldn’t answer them Curtis did. I appreciate that they are one of those companies that appreciate their customers and will go the extra mile to make sure you get what you need. Thanks, BowieCorp.

Larry Simmons
Michigan
Date: 2023-01-25

aluminite

very fast shipping, great price

Mark
maine
Date: 2023-01-23

Feedback

I received an order from Turntex a week ago. During shipment, the package was damaged and part of the order was missing. I contacted Curtis who was extremely helpful and polite. He immediately shipped out the missing part which arrived promptly. I am a regular small business customer and plan to continue doing business with them. Very, very pleased with the products and great service!

Larry Skeen

Larry Skeen
Dothan, AL
Date: 2023-01-23

Good products

Great company always  there to help

John fifer
United States
Date: 2023-01-23

Great Product

Great product and Fast shipping. 

Zachary Green
United States
Date: 2023-01-21

Very satisfied with Turn Tex.

I have used the Cactus Juice and dyes and I consider the products to be outstanding. The only thing better is the customer service. The response time is quick and the interaction is very professional. 

Chuck
US
Date: 2023-01-21

I’m a hobby wood turner

I have ordered several times from TurnTex ……he has the best prices I have found… fills orders quickly… highly recommend this company!

Tom
Oregon
Date: 2023-01-21

Suction problems

I had problems with vaccum pulling the oil out of my pump, so I ordered the valve kit with hose you have and that solved the problem, Thank Curtis!!

               Chuck

chuck morgan
United States
Date: 2023-01-20

Excellent service

My first order was packed and shipped within 2 hours!!!  My second was within 1 hour!!!  This is not just a great company to deal with but there site has page after page of amazing information and instructions that will help you out!  Great products!!!

Paul Westhafer
United States
Date: 2023-01-18

Great Product!

Going on year two!  Wonderful product with great customer service!!

BEN SHAVER
TN
Date: 2023-01-14

catus juice

great people to deal with, order was sent out and delivered fast. 

ronald daniewicz
keyport new jersey
Date: 2023-01-07

Very fast shipping on the Cactus juice, thanks!!

You are always very helpful, thank you. Your promptness in shipping is very fast.

I enjoyed and learned a lot in the tour you gave me a few yrs. back, thanks

 

                                        Chuck 

chuck morgan
United States
Date: 2023-01-07

Efficient and timely

I placed my order and it was shipped the same day. It arrived at my house two days later. I have not used the products left but I had to wait for my pressure pot to arrive which took much longer than two days (I didn't order it for TurnTex).
Ron Shaffer
Texas
Date: 2023-01-07

Mica powder

I was really pleased with the mica powders that I received and I have already started to using them. I am really pleased with the cost of these powders.
Ed
Overland Park
Date: 2022-12-29

Great service

Great service good product 

Scott zander
Colorado
Date: 2022-12-24

Always a great transaction

I have always had stress free transactions with Turn Tex, from Cactus Juice to Alumilite, powders to dyes. The standard for shipping, and communication. Appreciate all ya’ll do to keep me in my hobby!

Richard Allen
Henderson, Kentucky
Date: 2022-12-24

Great stabilizing resin

Thanks for the great product. This is my second order of cactus juice resin. It's the only stabilizing resin I use. 

Larry G Prien
United States
Date: 2022-12-23

Fantastic product

Fantastic product that works as stated. Glad to be able to do business with a family business 

Aaron Hunter
United States
Date: 2022-12-22

Love it ! It works every time.

I have been using Cactus juice for many years. It hasn’t disappointed me one time. I will continue using the product. 
 Thanks,

Pete Shabay
Weatherford,Texas
Date: 2022-12-22

Fast efficient shipping

Always very fast shipping. Best product on the market. It is the only thing that I use. Thanks to Gaige and Christian for getting my order shipped out so quickly.  

Tim
Chattanooga
Date: 2022-12-19

Great Service

Easy to order, quick shipping. Well packaged. Great service in every way

Randall L Smith
Midland TX
Date: 2022-12-19

Praise for Cactus Juice

Absolutely incredible product - turns doty wood into a piece of art - exceptionally fast shipping - Great product - Great folks at TurnTex to deal with - Thanks 

Mike Spence
Date: 2022-12-18

Stabilizing supplies.

This is the third order from them. Great products and fast shipping. I will continue to use them for my products. 

Mike martin
Indiana
Date: 2022-12-18

Fast!

I ordered cactus juice dye for my dad for Christmas. I put the order in at 11:20 am and got a confirmation for shipping at 11:32 am. That has to be a record! I haven’t given the product to my dad yet, but he has liked your cactus juice product and specifically requested this dye. Keep up the good work!

Anna Hudson
United States
Date: 2022-12-17

Great Product, Amazing Customer Service

The product is great, no foam, hardens great, definetly would buy again. The customer service provided is absolute amazing. Curtis know how to make business, the shipping is fast and reliable. Amazing experience.
Jose Martinez
California
Date: 2022-12-14

Excellent Service

I ordered my Cactus Juice yesterday and with the holidays I wasn't expecting it for several days.. I received the email that my order had been received and then an email letting me know it had been shipped. I was shocked when it arrived today, less than 24 hours after ordering it.. Excellent service..
Gabriel Rivera
United States
Date: 2022-12-13

How a business should be

I recently ordered Alumilite, Alumilite dyes, and a bottle of Cactus Juice dye.  The owner of the company emailed me to make sure I understood the Cactus Juice dye would not work with the Alumilite and offered to remove it from my order and send a refund if, in fact, I had mistakenly ordered it. He was less worried about the sale than he was about me potentially messing up my project. This is how a business should be run. Thank you, Mr. Seebeck, you have earned a customer for life.

Michael Cornell
United States
Date: 2022-12-13

Great as usual

Love these guys! Its amazing how fast they get my stuff to me< especially since I live in Maui.

 

 

Derek
Maui HI
Date: 2022-12-13

Great product, very fast getting it shipped. Very very pleased

great service and product 

Rodger Wilson
Ava, Mo.
Date: 2022-12-11

Extremely Pleased

I am new to the stabilized wood area but have been using epoxy resin for some time. When I placed my order, it was processed within hours and arrived in less than 2 days. Barely enough time for me to read all the the incredible documentation on the website. The information there was invaluable for a successful outcome. So much so, I ordered more and was again pleasantly surprised at how fast it arrived.

I had previously used another 2 part epoxy resin cor my woodworking. Now I will be using the products from TurnTex due to their superior service and quality of products. 

JOHN GATTI
United States
Date: 2022-12-09

Great company

I appreciate the quick shipping on my order.  I am even more appreciative of Curtis and his crew being supportive of the symposiums.  Always good to see them at SWAT.  Great product, great serivce and good people.

Ben Johnson
United States
Date: 2022-12-09

Great product

Love the new stuff excellent with no foaming and bleed out.

Ricky Robbins
Tenno Wa
Date: 2022-12-08

Cactus Juice - Solution to all of those Questionable Pieces of Wood

I remember when Cactus Juice was first introduced.... snake oil or legit solution was everyone's thoughts.  The initial investment (vacuum chamber, vacuum pump, Cactus Juice resin, and then an oven to cure it in) may seem like a lot when taking a gamble.  Fast forward 15 years and now it is no longer alchemy, but a proven repeatable process that is straight forward with minimal effort.  Maybe you haven't even realized that you've already been using the product.... turned any pens recently with store bought pen blanks.

Do you have a punky piece of wood sitting on the shelf in your garage while you ponder a may to salvage it.  Do yourself a favor and just go ahead and buy 2 gallons (get the price break) .... because after you use it the first time you will be looking for anything and everything that you can stabilize and now use! 

Edward
United States
Date: 2022-12-06

Great product

Getting great results from cactus juice, they get orders out quickly and quick shipping, I have purchased twice and will continue to do so.

Ben Kalota
Jacksonville, Florida
Date: 2022-12-06

Very pleased!

Just getting in to the wood stabilizing world and fortunately ended up at Turntex. Order arrived faster than expected considering the holiday season and everything looked perfect. Have yet to out it to use but expect to as time allows. Support and instructional material offered by Turntex ia top notch. 

Dan R
Wisconsin
Date: 2022-12-04

Highly Recommend

I have started making knife scales as a retirement hobby and have used Cactus Juice for two years now to stabilise wood for the scales. I have obtained some beautiful wood from trees I have cut on my property as well as some provided by a friend who worked at a small sawmill. The woods are a mix of solid woods, live edge, and slightly wormy and spalted. I was very satisfied with how the scales have turned out over the last year with Cactus Juice. I have recently purchased another gallon to try my hand at some more varied scales by adding epoxies to the scales. I did try some other methods I saw on youtube, and have found Cactus Juice to be far superior to anything else, in hardening the wood, enhancing the beauty, and ease of use. I highly recommend this product for any wood hardening needs. As a side note, my grandson, who is too young for a real knife to carry, wants me to just polish some of the wood scraps so he can have them to carry.
Randy
Georgia
Date: 2022-12-03

Great Company/Stuff

I've ordered multiple times from TurnTex -- Alumilite Resins, Dyes, and Cactus Juice.  The products all work great and TurnTex's delivery timing is fast.
The site is easy to use and the check-out process is straight forward with many shipping options.

I've asked for guidance via the help email and received very applicable and timely advice.

I will only order my Resins and Dyes from TurnTex, and of course Cactus Juice too.

Thanks TurnTex -- you make my art and me look fine!

 - Todd

Todd F.
Cincinnati
Date: 2022-12-02

Placing my next order after I post this.

This company is a pleasure to work with and provides quality material at a reasonable price. 

Gavin C
United States
Date: 2022-11-29

Amazing results

This is the most amazing product I've found. Simple to use with amazing results. Great company to deal with thanks for your help. 

Doug Shick
Pennsylvania
Date: 2022-11-28