Customer Comments

Awsome local business

I literally stumbled across Turn Tex a couple of weeks ago. And after placing my order realized they were in San Marcos which i pass by once a week. I called and asked if i could will call the next day and the gentleman assured me that would be fine and he would refund the shipping.

Picked up my order as planned and have nothing but good things to say about the staff and their wonderfull dogs.   

God Bless Texas and local business's

Keith Schrader
Smithville Texas
Date: 2023-04-10

Juice and dye order

Very happy with everything from Turntex! Excellent, fast service. Accurate orders and great follow up. Highly recommend them and their products. Have used iridescent red and ocean blue dyes while stabilizing wood for knife handles and the results are looking really nice so far. Thanks Turntex!
Mark Johnson
Chisago City MN
Date: 2023-04-10

Excellent product

Been doing business with Curtis for many years now.  Always has excellent service and prompt shipping.

Why go anywhere else!

Scott Ashburn
Grain Valley, Mo.
Date: 2023-04-10

Great to do business with!

Curtis is very friendly and helped me out with what I needed . I've used his products for a couple of years now and I could not be happier.

Rob Swearingin
Indianapolis
Date: 2023-04-08

Standard in Service

I have been ordering from Turn Tex for a couple of years, both Alumilite and Cactus Juice(which is the BEST), and in all those orders, I have yet to have a bad experience. From easy online ordering, order confirmations, payment, shipping notifications, and actual shipping they are the standard in service. I have ordered from Turn Tex, Amazon, and EBay within minutes of each other knowing that the TurnTex shipment will beat the other orders in arriving by DAYS! Lifelong customer telling the truth. Thanks guys and gals for what you do, it is noticed and greatly appreciated!

Richard Allen
Kentucky
Date: 2023-04-07

Like the new formula

I have been using Cactus Juice for several years and have always been very pleased with the results. Currently I’m stabilizing spalted tamarind which is very porous. I just received your last shipment with the new formula and was pleased with the reduced foaming.   The wood is soaking new but I’m sure the result will be every bit as satisfying as always. Good company and excellent product. 

David Edwards
Portland Oregon
Date: 2023-04-06

Great service

I can't say enough about Curtis and his crew and Turntex. It is always such a pleasure dealing with them.
Earl Bartell
Bellevue, Wa.
Date: 2023-04-05

Alumilite

Always a great pleasure ordering from TurnTex. I have had excellent service, not only with the products, with the customer service as well. I am very pleased with TurnTex and would very highly recommend them to everyone!!

Larry Skeen
Alabama
Date: 2023-04-05

Cactus Juice

What a great place to do business besides having the best products and warranties. Wouldn't think of doing business anywhere else.
Bill Cannon
United States
Date: 2023-04-04

Another smooth order

I've lost count of how many orders I've made over the years, but every one has been seamless. Years ago, the owner personally (and patiently) addressed my dumb questions. I usually order around 8 gallons 1-2 times a year (the bulk shipping is nice).

Not only is the Cactus Juice the best go to for stabilizing, Turn Tex, as a company, has always been polite, helpful and effective.

But don't get into stabilizing because I don't want any more competition! Lol.

-Doc

Doc
US
Date: 2023-04-02

Great stabilizing resin

I only use turntex products for stabilizing 

Larry G Prien
United States
Date: 2023-04-01

Excellent service and fast shipping!

I always appreciate the excellent level of service, including answers to lots of questions about materials handling and storage. And of course the super speedy order processing and shipping is great. 

Dan W
Northern California
Date: 2023-03-31

Great company

I've been in the woodworking business for 42 years and have dealt with many owners of their company's, I have to say that Curtis (the owner) is the best I've ever worked with. The products speaks for themselves and in my experience they have done exactly what I need... a wonderful job!  Curtis makes sure of that by providing his wealth of knowledge any time I call with a question and through the how to on the website. He doesn't make you feel like he is in a rush to get you answered, on the contrary he'll make sure you have the information you need before the call is over. 

.

Bob Ingram
Curwensville, PA
Date: 2023-03-30

Great Service

My order was filled promptly and shipped and was in my hands in just several days.

They have a great selection of stabilizing and casting products.

Steve A
Grapevine, TX
Date: 2023-03-30

Fantastic!

Fantastic is really all you can say! I've been stabilizing for the past year or so with the Cactus Juice with great results. So far, I've been using a vacuum chamber from Amazon that works perfectly well, but I make a lot of mallets and the chamber I have simply doesn't fit the longer handle blanks. I ordered a 4"x16" vacuum chamber from here and it's perfect. Very well built and easy to use. It is also very reasonably priced. Don't hesitate to pick one up.

Andrew Dembek
Anaheim, CA
Date: 2023-03-28

Been using it for years

Just wanted to say thanks for all the years of providing a stellar product and amazing customer service.  Not to mention that prices have stayed the same (that I’m aware of) through the 9+ years of buying cactus juice.  Something for which I’m very grateful for.  Thank you Curtis for guiding me along in the beginning (and still) and answering the numerous questions I threw at you.  I wouldn’t be where I am today if it wasn’t for you.  
kuzos Turntex

Matt Manning

Matt Manning
United States
Date: 2023-03-28

Great service.

     I have been using Cactus Juice for years and it has served me well all that time.  The project is great and you will not be disappointed in it.  Great product and great service what more can you ask for?

Kip Allen
Salem, Oregon
Date: 2023-03-27

Out Does Amazon

For a standard by which on line customer service is judged, most would say Amazon is #1.

Turn Tex is as good or better in all categories!!!!

william a kimbrough
United States
Date: 2023-03-27

The Best !!

I've been buying Cactus Juice and Alumilite from Turntex for around three years and the shipping has always been prompt. Curtis, Gage and company have always treated me right. It's the only place I'll get my stabilizing and casting products

Andrew Nedder
United States
Date: 2023-03-24

Great service

Once again, excellent communication, great products and service.

Jim McIvor
New Zealand
Date: 2023-03-23

Shipping

I want to thank everyone at Turn Tex. Y’all have the best turnaround time for shipping. I put some wood into dry and placed my order for resin and it came in at the right time to put in the chamber to stabilize. This is great service when you have an idea when your order will be in your hands. Thank for your products and great service. 

Johnny Ritchardson
Texas
Date: 2023-03-16

great product with good penetration and gardening

This stabilizing fluid is easy to use (provided you have a vacuum chamber), and has good penetration and gardening, with easy relatively low temp curing.

This will harden softer woods nicely, but will not large voids well, or create a super solid "plasticky" block like you get from some professional facilities.  Basically you can stabilize and harden softer or punky)salted woods without changing the basic wood nature of the material.

Eric D.
So. Cal.
Date: 2023-03-16

Cactus Juice

All my experiences with your company have been great.  The service is super and product just keeps doing it's job.  I'd love to have availability of a larger volume discount.

Bill Cannon
Richmond, Tx
Date: 2023-03-16

Works well!

Just follow the detailed instructions on the website and you’ll be pleased! Easy to use and works just as described. I’ll be back for more!

Stephen Harris
Lebanon, TN
Date: 2023-03-14

High quality products

Everything Turn Tex sells is very high quality.  No cheap junk here.  When I was having some problems with stabilizing wood, I called Curtis and he helped me trouble shoot and resolve my problems.  It was user error.  Nothing to do with his products.  I couldn't be more pleased with the results I'm getting.  I am a wood turner that makes threaded boxes.  After I stabilize soft spalted wood it makes for perfect crisp clean threads.

Thomas Hoffman
United States
Date: 2023-03-12

Best Customer Service and Fast Delivery

Ordered resin from Turntex.com. An hour later I was notified the order had shipped. I know for a fact that I would not have gotten that email unless my order had actually shipped. My order arrived the next day. Even at 350 miles that is still fast shipping.  

Don Ward

Wichita Falls, TX

Don Ward
Wichita Falls,
Date: 2023-03-11

Last minute savior

As per usual the guys came in clutch and got a last minute re-up on Alumilite and colors I always use!

Great knowing people truly care about their customers 🫂

 

Appreciate it!🤜🤛

Daniel chase
United States
Date: 2023-03-07

Super Service!

Quick shipping. Great customer support and communication. 

Gary Walz
Vermont
Date: 2023-03-07

Superior Customer Service!

This was my second order through Turn tex and have received nothing but superior customer service which includes lightening fast shipping. Don't give your order another thought. Just place it and stand back and observe. You won't be sorry.

Rudy Childre
North Georgia
Date: 2023-03-05

The best out there

I started using Cactus Juice a number of years ago after having trouble with an unnamed competitor.

In these years of use, I’ve never encountered any problems and have been able to count on their quick turn around time from order placement to delivery.

Further, I find the updated formulae to be better since there isn’t any real risk of to much foaming.

 

Joseph Ruggiero
Philadelphia, Pa
Date: 2023-03-05

Cactus Juice

Order was processed and shipped on the same day I placed it. Product was at my door the next day. IMHO Cactus Juice is by far the best wood stabilizing product out there and TurnTex customer service is the best.
Bill Gibson
United States
Date: 2023-03-04

Experienced pen turner, but new to casting pen blanks

I was very pleased with the quality of the products and the prompt service I received from Turn Tex.

I will be coming back for Alumalite resin for sure, and maybe I will try some stabilizing products in the months ahead.

The service I received was wonderful, and I am grateful.

 

Mike Reagn

Mike Regan
United States
Date: 2023-03-03

Great Product and Service

As always, Curtis and his team deliver exemplary service and sell great products. My most recent order was for a Alumilite Clear Slow 16lb kit - I ordered it and received it only a couple days later, 1000 miles away. The only way to get it that quickly was for Gaige to pack my shipment and get it to UPS almost the same day. Great Service!

Of course, my next order will be some Cactus Juice - I'm running a little low. :-)

Kevin Cloonan
United States
Date: 2023-03-03

Great Service

Thanks Curtis, somehow you can get UPS to deliver from Texas to Florida in 3 days for a very reasonable price.  I just sent a package and it took 5 days and cost more than twice the Turn Tex price.  Thanks for taking care of your customers!

Brian S Katz
United States
Date: 2023-03-03

Just Perfect

I bought some cactus juice from TurnTex, had it shipped via UPS ground. The product arrived quickly and was professionally packaged. It was at half the price when compared to similar items on Amazon and is very high quality. Small buisnesses deserve our support especially when they go above and beyond. Thank you again!
ARIEL COJOCEA
United States
Date: 2023-03-01

Quick Shipping

As Always TURNTEX is at the top of the game. Shipping 10 minutes after order was placed, and received items 2 business days later. Quality product, quality company.

Christopher Oatley
United States
Date: 2023-02-28

Shipping

The shipping was fast and I received up to date emails.

Can't comment on the Cactus Juice because I haven't used it yet.

John H
Cincinnati Oh
Date: 2023-02-26

easy

first time trying to stabilzing. followed directions and everything worked great.thank you

harvey
Oregon
Date: 2023-02-26

cactus juice is the best!

We stabilize all of our wood with cactus juice, we love the new formulation and all of the great colors. Plus shipping is always fast and dependable. Its great to support another small business!

John
Knoxville TN
Date: 2023-02-24

Thank you very much

It’s amazing product!!!

 

Bob
Las Vegas
Date: 2023-02-24

great stuff

I had a pretty price of wood that was rottoning. I used the cactus juice as instructed along with a stabilizing chamber and a foster oven and it just simply worked. The natural colors of the wood popped. It was a price of pine with alot of knots and it came out extremely smooth and perfect. Thank you for this product. I will try the colors I bought soon

Gina Caldwell
Louisville, KY
Date: 2023-02-22

Shipment of my Cactus juice

I have always had very quick shipment of my cactus juice from Turntex,and i have ordered several times from them and will continue to do so as there is no reason not to!

Wayne Byerley
Indiana
Date: 2023-02-21

Great products

Great products. Vacuuming chambers work perfect and stabilizing resin does the job on soft punky wood.  Really enjoying using these products. 

GL HALL CUSTOM KNIVES
Induana
Date: 2023-02-19

Best turn around time to Hawaii

Aloha Turn Tex Staff,

I just want to extend a thanks from here in Hawaii.  Living on an island that is isolated by the Pacific Ocean has presented issues with shipping times to our buisness.  Your service has been far better than Amazon.  Packages arrive early and in great shape.  My wife and have just opened our business that stabilizes Hawaiian hardwoods.  Due to the varied nature of wood species we select some stabilizing products are better suited for stabilization than others.  Your heat cured monomer formulation is among our top choices for stabilizing wood.  

We thank you for your great product and service and we look forward to having many years of patronage to come.  

C. Waipa
Kona, Hawaii
Date: 2023-02-18

Always a pleasure

I’ve ordered from TurnTex several times over the past few years. Always prompt, and never a problem with any of my orders. A++ company!

Matthew Marsh
Laporte, MN
Date: 2023-02-17

Stepping up my game!

I am a career turner with twenty years in business. I recently decided to start exploring stabilizing wood and resin casting. TurnTex was a dream come true for supplying both equipment and knowledge. My orders arrived quickly and I've been headed down this rabbit hole for several weeks with zero plan of turning back. I highly recommend TurnTex to anyone who is looking to get involved with these crafts. You won't find a better company in my opinion. Mike King, owner The Spanish Peacock Flashdance Designs
Mike King
Jefferson, Md
Date: 2023-02-17

Vacum chamber kit

Purchased a Vacum Chamber kit from TurnTex just recently. It arrived in a very timely manner exactly as advertised. Was completely assembled  so all I needed to do was drill a hole and attach to my pump. Saved me a ton of time not having to chase down all the individual components. Probably some cash also. Would I buy again? In a heartbeat, Thanks TurnTex for a quality product at a fair price.

Len
Mn
Date: 2023-02-15

JB Royal is my choice of epoxy

I was a long time user of Royal Palm Resin and I am so glad that JB Royal Resin is now on the market. My customers love that i make my tube in blanks with this product. They say it turns so easily and smooth and polishes up with such a shine like no other resin. 

I have been making tube in blanks for some time now and have used other resins in the past. I will stick with JB Royal because it mixes as a 1:1 ratio. I place it in my pressure pot and it comes out bubble free. It does not yellow over time and is very friendly to turn.

Thank you for bringing it back on the market.

Larry Dillon
Des Moines, Iowa
Date: 2023-02-15

Good service

Have had only good service in all my orders.

The product has worked well for me so far. 

Mike Miller
United States
Date: 2023-02-14

Out Does Amazon

Amazon is the standard for most people as the pinnacle of service.

TurnTex has them beat hands down.

 

wak 

william a kimbrough
United States
Date: 2023-02-12