Customer Comments

as always every time i order from here its fast shipping.

great customer service and fast shipping.

also packaged very well to keep products safe during shipping

Wanted to thank You & Company, for making such a High Quality Product, & moreover how impressive your Customer Service is. I’ve never seen a more attentive Company to their Customers. I know I’m not a “Big Volume” client, I’m just a small custom Knifemaker, but y’all always go full out to help any time I had questions, & I greatly appreciate it. It means a great deal to me & im sure to all your other Clients. Keep up the great work!!!

God Bless!

Phil Clanton

Red Eagle Knives 

 

 

I was having trouble with the gauge on my vacuum chamber. First of all when I contacted Turn Tex Curtis reached out to me personally. I DIDN'T EVEN BUY THE VACUUM CHAMBER FROM HIM! I purchased it from a retailer on Etsy. He didn't care where I got it. It was his product and he stood behind it no questions asked. He sent me a new gauge. Businesses with that kind of integrity are few and far between these days. 

    This Cactus Juice is just the best for my ivory dyeing operation. Recommend their products to all and wonderful, useful resources here on the site.

First and foremost, the cactus juice resin is a great product and I love what it does to curly Koa.

TurnTex is great with communication; and they will take the time to help you with whatever it is you need.

TurnTex is very prompt with shipping resin & catalyst (same day shipping to Hawaii at a reasonable rate).

Turntex is a great family business that I have been purchasing from for the last 3-4 years. I purchased several vacuum chambers, parts and a lot of Cactus Juice and have had no problems with anything ever. Customer service is even greater than their products which are top shelf. Almost  every order has shipped the same day as ordered. I think the main shipping guru is Gaige and he is one of the best. I’ve only have communicated with Curtis and Gaige. They were very helpful to answering questions and giving advice and very polite at all times. I had my own online business for nine years, so I know how hard it is to be at your best all the time with every customer, but they do it. Thanks again for your great products, fast shipping and customer service! Larry Simmons, BowieCorp.

The word on the street was that cactus juice from turn tex is the only stabalizing product available if you want great results. And the rumors are true, I couldn't have been more pleased with the product and crystal clear user instructions! Thank you turn tex!

The pearls and interference powders are my new go-to. They produce a great quality result, are easy to work with, and I like the container size making them a good value. A reliable workhorse powder for production runs. 

It becomes quickly obvious that Curtis takes pride in - and protects his business. Providing personal attention to customers is a rapidly vanishing luxury in today's world. Aside from offering the best products in the market -  TurnTex gives its customers the greatest product at no extra charge....GREAT service!

T

   Have been using the products here for sale for several years now and have always been pleased with the products and their results. Also must say that product support has been invaluable to me in the past. Keep up the good work and thanks again.

I've been purchasing products from TurnTex for about 6 months now and every one of my orders has shipped lightning fast, packaged very well, and 100% accurate. Their products are excellent and customer service is unparalleled. You won't find someone that cares more about their customers than Curtis. All around great customer experience!

I purchased a stabilizing chamber, cactus juice, and a pump saver on this order and a little bit later ordered some dye.  I have not used them yet due to working on maintaining a cooler temperature in my work shop before kicking off.  However, the communication, service, and shipping are fantastic during the purchasing process and afterwards.  Everything was received as ordered and I can't wait to get started.  It is obvious that Curtis cares about his customers and backs his products and services.  

In short, I highly recommend Turn Tex.  

 

 

Super fast delivery.

Ordered on Friday, on front porch Tuesday afternoon...all the way to Alaska.

Thank You TurnTex Team!

I keep coming back purchasing more because the stuff just flat out works.  Purchasing from an individual I know is an added bonus.  Customer service is absolutely awesome.

I am new to stabilizing and called Curtis for some tips in getting the right pump for me.  He was patient and helpful.  I am on to my second batch of Juice!

I had been using a vacuum chamber with an acrylic lid.  Curtis warned me of the danger of the lid developing cracks and imploding.  Then I saw a YouTuber's video of that exact accident.  He narrowly missed receiving a 3 inch sharp-edged chunk of acrylic in his face!  I decided that I had been  fortunate enough up to now, and would not risk it again.  So I bought the chamber from TurnTex and feel more confident that I have reduced that risk.  Most of us woodworker/woodturners are surrounded with risk.  Do what you can to protect yourself!

Another perfect order. Shipped super fast. 

Just made my second order and stabilizing flued and dyes shipped right away. The cactus juice is awesome!

I have ordered multiple times and each time was an easy experience with super fast shipping. I have also asked numerous questions that have answered promptly. Thank you for great products.

Cactus Juice is in my opinion is the absolute best solution for wood stabilization. I can get great results for my knife handles that is consistent and gives them great water and temperature resistance.  Since it is non-flammable and can be used with vacuum pumps, I can get full penetration (unlike surface stabilization solutions).   

Works great to stabalize punky wood.

Delivery was quick and easy, as always!

Watched Doug Moore of Pohl Barn Production use the mica powders really liked the colors ordered online. They promptly filled my order and shipped it the same day very happy with the experience.

I've been ordering cactus juice from TurnTex for 4-5 years now. Cactus juice is a great product and I have been getting results comparable to professional stabilizers after a lot of practice and recording my results. My latest order shipped out surprising fast! The package arrived packed with care and consideration for the customer.

I would, and I do recommend TurnTex to fellow knife makers and enthusiasts. 

We were looking into wood stabilization and Curtis was so helpful with explaining what we would need and how to operate it all. He was quick to offer tips and was always very fast with getting back to us. Very easy to work with. Would definitely recommend.

I was having a very difficult time trying to turn Black Palm wood.  It has hard and soft grain and resulted in many exploded blanks, no matter the sharpness of the tools or anything else I tried.  I read the help articles and how to and ordered some Cactus Juice to try.  After following the instructions, I was able to turn a stabilized blank with little issue.  I also really like the clean-up with soap and water.  I'll be using this for future projects as well.  

Excellent service with shipping the product all the way to Nelson in New Zealand. Thank you Curtis,

Howdy 

Customer service is quick to respond to emails and questions.  It took minutes to receive an answer to a question on the site and the FB group.   

 

TurnTex consistently delivers excellent service. The shipping is prompt, and the packaging is done well. The quality of their items is outstanding, and occasionally, they include a little extra surprise in the package. Being able to consult with Curtis for advice adds significant value, making every penny spent worthwhile.

Thank you!

the way some things go there's easy then there is not so easy.  but i think it's best explained as it's easy if you know how.  i buy from Turn tex because of a lot of reasons especially cause i just simply like him.

First time ordering, and I was treated like I was their most valuable client. Like any "NEWBIE" I was filled with apprehension and concerns about making tragic mistakes. I sent an email with my questions....a reply was quickly received and my nervousness was quickly abated. Highly recommend!

I've been buying Cactus Juice and Alumilite from these guys for around five years. Curtis and Crew have always shipped and delivered promptly. Great Service, Great Products and Great Folks. The only place I'll go for my stabilizing and casting supplies.

Received my items package very well. The quality of my vacuum chamber is phenomenal. And as always the support is icing on the cake.

My go-to wood stabilization resin to make knife scales. 

I won a gift certificate at the Midwest turners gathering in Chicago. 1st ever gathering for me. Loved it, but back to the review.

Ordered gallon of Cactus juice. It arrived quickly, and was extremely well packaged.

Curtis, from Turntex, took time to personally send an email about the company's dynamics, and left times to contact him if had any questions. 

I  haven't done a lot of stabilizing yet, but know where I will be going in the future for supplies. 

If you haven't tried stabilizing yet, it isn't really difficult and it makes such a huge difference. 

Yes, sometimes I  get talking and ramble. Lol

Curtis is absolutely dedicated to performing the best customer service, not just in his line of business, but in any business. Listens to your concerns, focuses on an issue, gives the best advice, and then helps with whatever supplies needed to make your issues work.. No one better in any business!!

I wanted to take a moment to commend Curtis O. Seebeck on responding to both email and phone call regarding an issue I was having with stabilizing wood. With his help my problem was quickly solved. Being very new to stabilizing and trying my hand at double dyeing wood Curtis took the time to walk me thru my process and made suggestions that proved invaluable. 
Curtis is a man that stands behind his product, thank you for all your help. 

You can't go wrong with Turn Tex and Cactus Juice. Great costomer Service any time you have a question Curtis Seebeck is there to help Cactus Juice is #1 in my shop!!

I searched for cactus juice in other sites and this was the one with the best pricing, the delivery was really fast and everything came out very good

I have worked with Turntex for several years.  They are a pioneer in the wood working industry.   They often will have orders filled within an hour. The orders deliver in good condition and the quantities are correct. Curtis the owner will spend hours on the phone to help customers be successful- there's no better resource.  You will receive high value for your hard earned money, it's worth every penny.

Only resin I use to stabilize with. Have purchased multiple times.

I'm using the CJ on my rocks. I have a wide variety of rocks that I slab, cut, and polish. Most have minor fractures, and some have soft material mixed with the rock. I stabilize 80% of my rocks, so when I'm grinding or polishing my rocks, they don't break. I'm finding that the rock hardness is constant. The process is very easy, as I found on the YouTube channels. I buy direct and found the product gets shipped same day. The folks are great in helping you. Wish I would have known sooner. I highly recommend Turntex.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I'm using the CJ on my rocks. I have a wide variety of rocks that I slab, cut, and polish. Most have minor fractures, and some have soft material mixed with the rock. I stabilize 80% of my rocks, so when I'm grinding or polishing my rocks, they don't break. I'm finding that the rock hardness is constant. The process is very easy, as I found on the YouTube channels. I buy direct and found the product gets shipped same day. The folks are great in helping you. Wish I would have known sooner. I highly recommend Turntex.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The folks at TurnTex are providing top notch customer service which complements the best stabilizing fluid on the market. Im a knife maker who uses entirely salvaged wood for handled. I have called TT several times to help me dial in the best methods for dealing with the varying wood types and moisture levels. Also helps that they ship fast.

I have been ordering from TrunTex for years. Every time the order is immediately shipped. There products are great. The vacuum chamber I purchased from them years ago is still like new. They are my go to for Catus Juice and Alumilite.

Excited to get into wood stabilizing, I was happy with this order process and everything seemed normal about it
I have not used the product yet

A great company with excellent customer service.  They promptly answer all questions,  fill orders quickly and I have recieved the product the next day in most cases.  That's crazy!!! Turn Tex will always be my go to stop. 

I am a repeat customer and have been for several years. The quality of their products is absolutely great. The customer service has always been above normal. I would highly recommend this company to anyone needing their products. You will be greatly satisfied!

It’s always a pleasure to do business with Turn Tex. Very professional and very quick at getting material shipped out. They are our got to for Cactus Juice..

I learned about TurnTex products roughly 10 years ago, and have been using Cactus Juice ever since - excellent product and never a problem - it has always far exceeded Curtis’ claims regarding longevity…and yes I keep it in my garage fridge.

I used Curtis’ original vacuum chambers as inspiration to create my own chamber, glued together from 1/2” polycarbonate sheets, and have used it with much success. After years of using it, I noticed the walls of my homemade chamber were starting to show “crazing”, or what I take to be impending cracks - so I finally pulled the trigger on ordering a TurnTex 8” chamber.

OMG, I am so pleased and impressed! Without changing anything else, besides swapping out with your chamber and tubing, my vacuum went up more than a  whole additional inHg of vacuum depth - now just better than 29inHg. And I’m at 330ft altitude, so while not perfect, that is dang good! 

I am delighted with this purchase, Curtis, and very impressed with shipping speed…from yours to mine in Seattle in 5 days far exceeded my expectations.

This has completely rekindled my interest in dyeing and stabilization - I’m so glad I stopped waiting!

Andy