Customer Comments

Cactus Juice

All my experiences with your company have been great.  The service is super and product just keeps doing it's job.  I'd love to have availability of a larger volume discount.

Bill Cannon
Richmond, Tx
Date: 2023-03-16

Works well!

Just follow the detailed instructions on the website and you’ll be pleased! Easy to use and works just as described. I’ll be back for more!

Stephen Harris
Lebanon, TN
Date: 2023-03-14

High quality products

Everything Turn Tex sells is very high quality.  No cheap junk here.  When I was having some problems with stabilizing wood, I called Curtis and he helped me trouble shoot and resolve my problems.  It was user error.  Nothing to do with his products.  I couldn't be more pleased with the results I'm getting.  I am a wood turner that makes threaded boxes.  After I stabilize soft spalted wood it makes for perfect crisp clean threads.

Thomas Hoffman
United States
Date: 2023-03-12

Best Customer Service and Fast Delivery

Ordered resin from Turntex.com. An hour later I was notified the order had shipped. I know for a fact that I would not have gotten that email unless my order had actually shipped. My order arrived the next day. Even at 350 miles that is still fast shipping.  

Don Ward

Wichita Falls, TX

Don Ward
Wichita Falls,
Date: 2023-03-11

Last minute savior

As per usual the guys came in clutch and got a last minute re-up on Alumilite and colors I always use!

Great knowing people truly care about their customers 🫂

 

Appreciate it!🤜🤛

Daniel chase
United States
Date: 2023-03-07

Super Service!

Quick shipping. Great customer support and communication. 

Gary Walz
Vermont
Date: 2023-03-07

Superior Customer Service!

This was my second order through Turn tex and have received nothing but superior customer service which includes lightening fast shipping. Don't give your order another thought. Just place it and stand back and observe. You won't be sorry.

Rudy Childre
North Georgia
Date: 2023-03-05

The best out there

I started using Cactus Juice a number of years ago after having trouble with an unnamed competitor.

In these years of use, I’ve never encountered any problems and have been able to count on their quick turn around time from order placement to delivery.

Further, I find the updated formulae to be better since there isn’t any real risk of to much foaming.

 

Joseph Ruggiero
Philadelphia, Pa
Date: 2023-03-05

Cactus Juice

Order was processed and shipped on the same day I placed it. Product was at my door the next day. IMHO Cactus Juice is by far the best wood stabilizing product out there and TurnTex customer service is the best.
Bill Gibson
United States
Date: 2023-03-04

Experienced pen turner, but new to casting pen blanks

I was very pleased with the quality of the products and the prompt service I received from Turn Tex.

I will be coming back for Alumalite resin for sure, and maybe I will try some stabilizing products in the months ahead.

The service I received was wonderful, and I am grateful.

 

Mike Reagn

Mike Regan
United States
Date: 2023-03-03

Great Product and Service

As always, Curtis and his team deliver exemplary service and sell great products. My most recent order was for a Alumilite Clear Slow 16lb kit - I ordered it and received it only a couple days later, 1000 miles away. The only way to get it that quickly was for Gaige to pack my shipment and get it to UPS almost the same day. Great Service!

Of course, my next order will be some Cactus Juice - I'm running a little low. :-)

Kevin Cloonan
United States
Date: 2023-03-03

Great Service

Thanks Curtis, somehow you can get UPS to deliver from Texas to Florida in 3 days for a very reasonable price.  I just sent a package and it took 5 days and cost more than twice the Turn Tex price.  Thanks for taking care of your customers!

Brian S Katz
United States
Date: 2023-03-03

Just Perfect

I bought some cactus juice from TurnTex, had it shipped via UPS ground. The product arrived quickly and was professionally packaged. It was at half the price when compared to similar items on Amazon and is very high quality. Small buisnesses deserve our support especially when they go above and beyond. Thank you again!
ARIEL COJOCEA
United States
Date: 2023-03-01

Quick Shipping

As Always TURNTEX is at the top of the game. Shipping 10 minutes after order was placed, and received items 2 business days later. Quality product, quality company.

Christopher Oatley
United States
Date: 2023-02-28

Shipping

The shipping was fast and I received up to date emails.

Can't comment on the Cactus Juice because I haven't used it yet.

John H
Cincinnati Oh
Date: 2023-02-26

easy

first time trying to stabilzing. followed directions and everything worked great.thank you

harvey
Oregon
Date: 2023-02-26

cactus juice is the best!

We stabilize all of our wood with cactus juice, we love the new formulation and all of the great colors. Plus shipping is always fast and dependable. Its great to support another small business!

John
Knoxville TN
Date: 2023-02-24

Thank you very much

It’s amazing product!!!

 

Bob
Las Vegas
Date: 2023-02-24

great stuff

I had a pretty price of wood that was rottoning. I used the cactus juice as instructed along with a stabilizing chamber and a foster oven and it just simply worked. The natural colors of the wood popped. It was a price of pine with alot of knots and it came out extremely smooth and perfect. Thank you for this product. I will try the colors I bought soon

Gina Caldwell
Louisville, KY
Date: 2023-02-22

Shipment of my Cactus juice

I have always had very quick shipment of my cactus juice from Turntex,and i have ordered several times from them and will continue to do so as there is no reason not to!

Wayne Byerley
Indiana
Date: 2023-02-21

Great products

Great products. Vacuuming chambers work perfect and stabilizing resin does the job on soft punky wood.  Really enjoying using these products. 

GL HALL CUSTOM KNIVES
Induana
Date: 2023-02-19

Best turn around time to Hawaii

Aloha Turn Tex Staff,

I just want to extend a thanks from here in Hawaii.  Living on an island that is isolated by the Pacific Ocean has presented issues with shipping times to our buisness.  Your service has been far better than Amazon.  Packages arrive early and in great shape.  My wife and have just opened our business that stabilizes Hawaiian hardwoods.  Due to the varied nature of wood species we select some stabilizing products are better suited for stabilization than others.  Your heat cured monomer formulation is among our top choices for stabilizing wood.  

We thank you for your great product and service and we look forward to having many years of patronage to come.  

C. Waipa
Kona, Hawaii
Date: 2023-02-18

Always a pleasure

I’ve ordered from TurnTex several times over the past few years. Always prompt, and never a problem with any of my orders. A++ company!

Matthew Marsh
Laporte, MN
Date: 2023-02-17

Stepping up my game!

I am a career turner with twenty years in business. I recently decided to start exploring stabilizing wood and resin casting. TurnTex was a dream come true for supplying both equipment and knowledge. My orders arrived quickly and I've been headed down this rabbit hole for several weeks with zero plan of turning back. I highly recommend TurnTex to anyone who is looking to get involved with these crafts. You won't find a better company in my opinion. Mike King, owner The Spanish Peacock Flashdance Designs
Mike King
Jefferson, Md
Date: 2023-02-17

Vacum chamber kit

Purchased a Vacum Chamber kit from TurnTex just recently. It arrived in a very timely manner exactly as advertised. Was completely assembled  so all I needed to do was drill a hole and attach to my pump. Saved me a ton of time not having to chase down all the individual components. Probably some cash also. Would I buy again? In a heartbeat, Thanks TurnTex for a quality product at a fair price.

Len
Mn
Date: 2023-02-15

JB Royal is my choice of epoxy

I was a long time user of Royal Palm Resin and I am so glad that JB Royal Resin is now on the market. My customers love that i make my tube in blanks with this product. They say it turns so easily and smooth and polishes up with such a shine like no other resin. 

I have been making tube in blanks for some time now and have used other resins in the past. I will stick with JB Royal because it mixes as a 1:1 ratio. I place it in my pressure pot and it comes out bubble free. It does not yellow over time and is very friendly to turn.

Thank you for bringing it back on the market.

Larry Dillon
Des Moines, Iowa
Date: 2023-02-15

Good service

Have had only good service in all my orders.

The product has worked well for me so far. 

Mike Miller
United States
Date: 2023-02-14

Out Does Amazon

Amazon is the standard for most people as the pinnacle of service.

TurnTex has them beat hands down.

 

wak 

william a kimbrough
United States
Date: 2023-02-12

Customer service is absolutely amazing

I have recently bought a used chamber that had a Crack. And Curtis fixed it for me. And have both ordered cactus juice and casting liquid pigments and received both withing 3 days of placing the order. I can not thank him enough for his speedy delivery and amazing customer service. 

Arin Way
United States
Date: 2023-02-12

On Time and Great Quality

Ordered 4 gallons of cactus juice. When others were providing me 2-3 weeks leadtime, TurnTex said they could have it to me in several days. True to their word, the product came when promised . Well packaged, no damage, and an exceptional product. Further, I emailed the company twice during the ordering and shipping time period; I received replies to my questions within 1 day.

I highly recommend this company. Great service deserves our attention and our dollars.

Kevin

Kevin Packard
United States
Date: 2023-02-10

Always Great!

Always quick shipping, great communication, and a great product!
JARROD PILONE
United States
Date: 2023-02-09

Quality unit

My 4x 16 unit arrived on time and in perfect shape. One can tell by opening package the quality of the components. I was going to potentially go bigger but I speaking with Curtis and my applications I went with the 4/16. Can't wait up use it. This 4x16 is my second one to my 5 gal vac unit
Daniel Kavanaugh
Pleasanton, Ca
Date: 2023-02-09

Excellent products and service

Dealing with Curtis and his crew has always been an easy process. If I have any questions, Curtis is there to help. Some of the best customer service I've ever experienced. 

Gabe Koscielski
United States
Date: 2023-02-07

Great product, great service.

I was getting less than satisfactory results with my stabilizing. I called Curtis and he straightened me out. I now am getting absolutely fantastic results. I am so pleased. Thank you, Curtis.

Thomas Hoffman
United States
Date: 2023-02-06

Fantastic customer su[[prt

I was having trouble getting a good vacuum on my vacuum pump system. So I called Curtis and he told me what I was doing wrong. Well. Curtis will bend over backwards to assist you in getting good results. Cactus juice is a fantastic product. I couldn't be more pleased.

Thomas Hoffman
United States
Date: 2023-01-30

Great products

Great products as advertised and delivered!  

GLHall
Indiana
Date: 2023-01-30

A+

Hello,

I’ve stabilized a few pieces of antique white oak and so far so good! I haven’t tried it with any of the dyes yet. Thank you for shipping so quickly and your use of priority mail flat rate boxes is great! 

take care!

Joel tinnaro
Anchorage, Alaska.
Date: 2023-01-29

Outstanding Customer Service

I purchased Alumilite Clear Cast Slow and the Alumilite Dyes, my order showed up well packaged and on the date that was indicated on my order. Three days after my order arrived I received an e-mail from Curtis wanting to know if I was satisfied with the order and if there were any problems/issues, which there weren't. I contacted Curtis with a couple of questions and my call was returned promptly and answered in detail and with some suggestion based on his experience.This is how a small business should be run.....kudos to Curtis and his staff!!! 

Frank O'Brien
Florida
Date: 2023-01-29

Great - As expected

Never had anything but great product and service. 

Dave
Ohio
Date: 2023-01-26

Great Company

I’ve have been purchasing products from Turn Tex for a couple of years now. Every product has worked as described. I really like working with the cactus juice. It does a great job. The best thing about Turn Tex is their customer service. I’ve had questions and if Gaige couldn’t answer them Curtis did. I appreciate that they are one of those companies that appreciate their customers and will go the extra mile to make sure you get what you need. Thanks, BowieCorp.

Larry Simmons
Michigan
Date: 2023-01-25

aluminite

very fast shipping, great price

Mark
maine
Date: 2023-01-23

Feedback

I received an order from Turntex a week ago. During shipment, the package was damaged and part of the order was missing. I contacted Curtis who was extremely helpful and polite. He immediately shipped out the missing part which arrived promptly. I am a regular small business customer and plan to continue doing business with them. Very, very pleased with the products and great service!

Larry Skeen

Larry Skeen
Dothan, AL
Date: 2023-01-23

Good products

Great company always  there to help

John fifer
United States
Date: 2023-01-23

Great Product

Great product and Fast shipping. 

Zachary Green
United States
Date: 2023-01-21

Very satisfied with Turn Tex.

I have used the Cactus Juice and dyes and I consider the products to be outstanding. The only thing better is the customer service. The response time is quick and the interaction is very professional. 

Chuck
US
Date: 2023-01-21

I’m a hobby wood turner

I have ordered several times from TurnTex ……he has the best prices I have found… fills orders quickly… highly recommend this company!

Tom
Oregon
Date: 2023-01-21

Suction problems

I had problems with vaccum pulling the oil out of my pump, so I ordered the valve kit with hose you have and that solved the problem, Thank Curtis!!

               Chuck

chuck morgan
United States
Date: 2023-01-20

Excellent service

My first order was packed and shipped within 2 hours!!!  My second was within 1 hour!!!  This is not just a great company to deal with but there site has page after page of amazing information and instructions that will help you out!  Great products!!!

Paul Westhafer
United States
Date: 2023-01-18

Great Product!

Going on year two!  Wonderful product with great customer service!!

BEN SHAVER
TN
Date: 2023-01-14

catus juice

great people to deal with, order was sent out and delivered fast. 

ronald daniewicz
keyport new jersey
Date: 2023-01-07