Customer Comments

I ordered a gallon of Cactus Juice, expecting to wait a week or two for it to arrive. Not only did it come within the week, I think it was shipped 20 minutes after I ordered, and it arrive in the Seattle area just a couple days later. Great customer service and a fine, high quality product! 

My Chamber arrived last week and all I can say is "wow"

The packaging was thoughtful and kept the chamber safe. The build quality is excellent.  The instructions that are included are precise and easy to follow.

So far all I have tested was its ability to hold a vacuum, which is does with no issues.

I can't wait to get started using this new tool in my wood working arsenal.  My mind is going a million miles a minute with ideas.

If you have patience and are willing to give Curtis the time he needs to get you your own chamber, you will not be disappointed.  He always was able to spend time talking with me to answer any questions I had no matter how mundane they were.

Curtis is a perfect example of why I prefer to shop with small businesses. It might take a little bit longer but you can be assured of having a quality product in the end that was made by someone who has a vested interest in your happiness with what he has created for you.

I will continue to support Curtis in the future and you will not be sorry if you do as well.

While new to stabilizing, I'm not new to,saving money.  When i retired 18 months ago, i turned a small hobby into a small business and my small business has grown and grown so that I'm now busy 8 days a week doing something i love.

Supplies can become expensive and the "buy 4 gallons" and save allows me to purchase and plan for the future without worry about running low or trying to go cheap and cut corners. 

While I've no idea how long before I'll need to reorder i can assure you that reorder i will  

thanks,  Joe

What can I say. As always, Curtis provides stellar service and the product speaks for itself. This is probably my tenth or fifteenth order. I have only ever had one problem. It was the post offices fault, Curtis made it right super fast!! You can't go wrong with Turntex.

Accidentally placed the order twice, called and spoke directly to Curtis. He handled the mix-up and my order was on the way. He even had a few minutes to answer my questions about worthless woods.

Thanks

Excellent service. Quality made parts. I started using the vacuum chamber as soon as I got it all together. Very happy with it.

Curtis is top notch! He hasn't forgotten what customer service means. Fastest shipping around and the the knowledge he shares is invaluable. Don't think twice about clicking the order button, you won't be disappointed. 

Just outstanding customer service, it's really a pleasure to deal with a company that wants you to understand the products and have great results from using the products.

I will definitely do all of my business with TurnTex in the future for all of our stabilizing needs.

               Dave Hagquist Treefrog Didjes

This gallon game so fast, even through the postal system.  This is a wonderful product and I recommend to Everyone with any degree of punky wood

I needed a few fittings for my vacuum chamber set up , Turn Tex had what I needed , fair prices , fair shipping . The parts were in the mail the next day , 2 days later they were at my door . I was very impressed with the fast service , and follow up emails keeping me informed on my order . I'll be buying from Turn Tex again .

This is my first but surely not the last purchase from TurnTex. I have been impressed by the excellent customer service and willingness to go the extra mile to satisfy the customers needs. I will only be buying my Alumilite and Cactus Juice from here on out.

Thanks for your quick and reasonable shipping cost.  This is my second gallon and I loved the results from my initial purchase.  Your tutorials are fantastic and you are truly the "father" of stabilizing.  I wish I could have gone to see you in Wadsworth, but maybe next time you are in Ohio.

Kind regards,

Brian

I purchased a few items from Curtis a few times now and never had a problem actually I received the orders quicker than I thought.

Thanks Curtis for your prompt service. I have my pen blanks under vacuum in your Cactus Juice at his moment! Thanks again! Mike

Excellent products and excellent service. Thanks

Curtis,

Thanks for such fast service. I received my box with the two gallons of Cactus Juice and there was a slight problem. Ya'll taped it very well but one end was barely closed. It would help to do one or two wraps around the box.  You do the edges better than anyone w do business with but coming to Alaska can be rough on boxes.

Thanks again for great service and products. I'm having fun using the vacuum chamber.

Rod

My Comments:  Thank you for the suggestion, Rod.  As you know, we use the very best reinforced tape and do tape all the edges.  I have instructed my shipping manager to start putting a couple of wraps of tape all the way around the box to try to help mitigate this problem in the future.  Unfortunately, the Postal Service can be a little rough on packages to say the least!

I recently purchased products from TurnTex and was pleased with the transaction, which was quickly processed and mailed out. I am very pleased with the product and service I received and I highly recommend doing business with this company.

Curtis is the best! And so are his products!!  We've tried other stabilizing resins - but, they are NOT in the same league as Cactus Juice.  If you want the BEST, call, email, or text Curtis!

Turn Tex is a great company to do business with. I had a few questions about the whole process and thought I would give them a call and I'm very glad I did. Curtis was way more helpful and gave up a lot of extremely helpful info whether it was about his products or other ways for doing things. I give the man credit for being one of the most honest and upfront people I have met in a very long time. Thank you Curtis for all the help and info, things are working great.

Great products, follow directions and you should have no problems. Turn Tex seems to be a very good company and provides quick service. Web page is easy to move through and the help center is great.  Thanks for the great service --- Will be sending another order soon.

Dobson Custom Knives & Bullet Lube

shipping was quick and order was correct. Will do business again. 

Easy to use and makes an incredible product, the only resin I use. Thanks to Curtis and his family we get a great service with all info needed.

I have been using Cactus Juice for a few years now. I love the stuff. I am a full time custom knifemaker and use this for stabilizing all of my handle material. Great product, and such a super nice guy Curtis is. Thanks !!  

Great product fast shipping time and time again. Only product I continue to use.  Amazing outcomes

I received my new 6" X 14" vacuum chamber about a week ago. I did my first try with only 7 pen blanks. I used marbles to take up the extra space for this small run of pen blanks. They turned out perfectly. The only error I made was not wrapping each pen blank individually, and I had some excess dried bubbly resin on my blanks, which I easily removed with a belt sander and trimming on the tablesaw. I highly recommend Curtis' system. The quality in workmanship of the chamber was top notch. 

Jim - Lakewood Ranch, FL

I recently ordered Cactus Juice. The response time to my order was quick and my order came quickly.  Looking forward to learning the stabilizing process.  The site videos will be a great help.

Thanks,

Larry 

Great prices and prompt delivery, will be buying from these folks again and again I'm sure. 

I've ordered from Curtis twice now and have received my order in a very timely manner. Not only that but the products perform better than I could imagine. 

Thanks for the great customer service and great product. 

Kevin Hewitt 

I received my vacuum chamber last week and have been having a lot of fun since. The learning curve is not difficult and the results are amazing. Living in Alaska does not provide us with wood that is anywhere near ideal for turning and making knife scales. I have been experimenting with spalted birch which I have and an old spruce timber from a 100 year old mine in Juneau. I am really surprised how much difference there is after the Cactus Juice is cured. The workmanship that Curtis does is very impressive too. I really had no idea how much work he put into the fabrication of the chamber. I hope I never need another chamber but I can say for sure if I do, it will be from TurnTex. Thanks for such great service and help. Rod

Thanks for your quick responses to my questions. The product has worked very well and with your help (and a little trial and error) I'm sure I'll be up and running with full production in no time!

Turntex it a great place to deal with. Friendly service and fast shipping.

100% satisfied with every order I place. Curtis is a first class supplier of quality products.

I tried the cactus juice and it worked very well. The density of the pen blanks were so much better after stabilizing that I will most likely use it on all my blanks. I really like your product. Thank you.

I'm a newb when it comes to stabilizing, but the cactus juice couldn't be easier to use. 

all we can say is Curtis, the owner, has an excellent customer service & i don't have any negative to say about the company... will do another business that's for sure....

I'm sure previous comments say it all, but I must say I'm very impressed with customer service and how quickly they send my order and the follow up e-mail it make me believe in good customer service, I'm sure I'll order again from this company.

Keep up the good service!!! 

I discovered this product on a video by Steven Ogle.  I finally have a use for that punky wood I have laying arround the outside of the shop. No more wasted wood.

Thank you Turn Tex for a great product.

Order was processed very quickly and it seemed obvious that customer care is very important. I received a follow-up email making sure that I got what I wanted. Online resources were very helpful in getting my wood stabilization setup ready. Thank you very much. 

The product was delivered as expected, and in a rapid amount of time. Items were exactly as pictured and promised. Working with Curtis is always a pleasure.  I highly recommend Turn Tex. 

Everything got here alright. One of the dye containers was missing the foil seal so it leaked out a bit, not a lot, maybe a teaspoon.

Other than that it seems to work just like you say.  

Just for your info -  I tried to stabilize some briar wood with some nice figure and burl.

Must be the way the the grain grows but that stuff would not take any Juice after the vacuum. I guess that is why it works so well for a pipe.

I like your product, thanks Curtis

I've been using CJ for over a year and beside being a quality product for stabilization, the sales, shipping, and service are with out question some of the best I've been exposed to. Would highly recommend this company to anyone that is looking for stabilization supplies.

No glitches. You shipped the same day!!! (I wish UPS was as fast!).

It is a pleasure to do business with you. Hopefully, in the future, I will be asking for quantity discounts!!