Customer Comments

First Purchase, First Success

Thank you for your excellent service and products.  I bought both the stabilizing and casting chemicals along with some dyes on the recommendation of a long-time friend.  Followed your instructions to a T with my first stabilization - Black Ash Burl - and it went PERFECT.  Even put some reddish-orange dye in it.  The blanks were soft and porous when I started and now are rock hard and heavy.  I will be using your products and recommending them to others.

Chuck Ludwigsen
Marco Island, FL
Date: 2016-05-15

Thank you

I love the resin! I gave a presentation today to 140 woodwokers in Columbus, Ohio on wood stabilizing. I recommended your products and website.

Thomas Bennett
Athens, Ohio
Date: 2016-05-14

4 Gallon CJ

Turntex gives the same customer satisfaction that I give to my customers, prompt service and shipping. Curtis will take time out of his day to talk to you about Any concerns you may have. Excellent business and Great prices! 

Ron Jensen
Olympia, WA.
Date: 2016-05-13

Still Great Service!!!

I recently placed something like my tenth order or thereabouts (could be more, could be less).  It was the first time I had a problem figuring out how to use PayPal Credit.  I gave Curtis a call and he talked me through the process.  I know Curtis has a lot on his plate and is busier than a one-armed paper hanger what with running TurnTex and going to shows, but, he still takes the time to help out the drooling brain dead.  Still love the products, still love the customer service.  Thanks, Curtis.

Duane R. Winters

Durwin Enterprises LLC

Duane R. Winters
Harper Woods MI
Date: 2016-05-13

Highly recommend!!!!

I have placed two orders with this company and have had absolutely no problems what so ever. I will continue purchasing this product from this company and I highly recommend you do the same!!!!

James
Date: 2016-05-13

Hundreds of items

Hey there,

I think I've looked at every video containing your "Cactus Juice".  I have many uses for it to stabilize porous stone, primarily opal, but occasionally turquoise, rhyolite and even some petrified wood.  Its always interesting to me the amount of crossover from one industry to another.  There's a museum that has developed various polymers for sale that they needed in there lab for stabilizing fragile fossils.  Their products however are very pricey.  I guess they operate under a different paradigm than others?  Of course I got the "Juice" and a vacuum seal broke on the vacuum machine.  (Argg) I'll tell you how it goes when I'm up and running again.  

Gary Poole 

Gary Poole
Albuquerque, NM
Date: 2016-05-13

1st order

I recently placed my first order after watching several you tube videos and doing a good bit of reading about turntex. Since I am in Texas about 200 miles or so from turnex shipping was very fast. Cactus juice arrived very well packaged. I tried some spalted maple pen blanks for my first try. Followed the directions and everything went very well. The blanks turned out to weigh about 2 1/2 times what they were when I started. Turned one pen as a test and it was more like turning acrylic than wood. I intend to stabilize some wood for other projects. When I need to I will be ordering from turntex again.

Lloyd
central Texas
Date: 2016-05-12

My First Order

I recently placed my first order for Cactus Juice, dye and some vac pot components. The service was fast and communications on my shipment was great.

I liked the products and service so well, I just pre ordered a 6 inch pot.

Robert Evans
Desoto, Texas
Date: 2016-05-12

Best stabilizer on the market

We have been using your cactus juice and aluminite  with great results. Customer service has been A one. Always recommend your produce

Leo Lopez
Northglenn, Co
Date: 2016-05-09

Amazing service as always!

I've been dealing with Curtis for years now, as my orders have grown, the service hasn't changed! Always spot on, fast deliver! 

Thank you guys! 

Tim Kipps
J. Hue Customs, Virginia
Date: 2016-05-09

Great Stuff

I ordered the Cactus Juice after I purchased a qt bottle to try out. I just stabilized some high quality redwood burl I Cannot wait to get it on the lathe. I will be back at another time with some pics.

Michael
Date: 2016-05-08

Great Service

Placed order one afternoon and it was delivered two days later. That's pretty good considering how big Texas is!

Attended one of Curtis' classes and learned alot. His knowledge and experience made the class very educational.

 

Don Snowden
Houston, Texas
Date: 2016-05-06

Great company to deal with

Quick shipping, decent price to ship. Great product. I have placed several orders and all were what i needed and useful  no bs, no bad products have come from TurnTex

D. Smith
Colonial Beach, Va
Date: 2016-05-06

very god shipping

very  nice work, but i need some stripes for my car to make some commercial for you

Tommy
Date: 2016-05-05

Excellence all-around

Curtis not only makes the best vacuum chamber for small wood turning projects, but is great at answering questions and giving advice.  If he is available to answer the telephone, you will get more help and advice that you thought was possible.

Steve
Marysvillew, Wash.
Date: 2016-05-05

Ok in PA

On my second gallon. Everything so far is working just fine. You also did a good demo in Wadsworth Ohio. I learned a lot.

Thanks Geoffrey

Geoffrey Saver
Hookstown PA
Date: 2016-05-04

PERFECT

Perfect delivery 2 gallons for me , 8 day its amazing from USA. it can takes a week her in Sweden , many thanks , i hope you can deliver some commercials to put on my car so i can speed your moore over sweden , but perfekt and i lova cactus juice , nex will be the other and making scales of , many thakns you , best regard Tommy

Tommy
Sweden
Date: 2016-05-04

10 out of 5 stars!!!!

The shipment was fast! The product?... Unbelievably great!  We have been turning for less than a year, I'm having a blast dying and stabilizing pen blanks. The process is easy, the help section of the web site is informative and the results are beautiful. I will definitely be a repeat customer!!!! 

Happy customer
Louisiana
Date: 2016-05-04

Quick

Second order. You have all my business!

Customer service, speedy delivery, personal (one on one) assistance from Curtis....not an answering service.

I'm from NY....can find fault with a glass of water! Not here!

Thank you.

 

Hal Rostad
New York
Date: 2016-05-02

Best

Great folks to deal with. Thanks  Kenneth

Kenneth Rodrick
Mont Belview, TX
Date: 2016-05-02

Very Happy

I recently purchased a gallon of cactus juice. Excellent service, fast shipping and an excellent product. I WILL BUY AGAIN.

Clayton
B.G. Ohio
Date: 2016-05-01

Nothing Changes.....

.... Which is a great thing as this company, the owner, and the employees are top notch; not only in their products, but more importantly, the quality of service & support they offer. If all companies operated with this focus, then it would be quite easy providing feedback...just copy and paste this feedback!

Thanks Curtis for a great product and all the support you give your customers!

 

Reuben

Reuben M. Prichard Jr.
Colts Neck, NJ
Date: 2016-05-01

Excellent Service

I make custom knives and stabilize my own knife scales.  I have dealt with Curtis Seebeck on a few occasions and have always found him to be very helpful and professional. Products have always been shipped in a very timely manner.   He will go above and beyond what most vendors do to help his customers.  I will continue to do my business with TurnTex Woodworks as long as I make knives.

 

Joe McNeely
Wichita Falls, TX
Date: 2016-04-30

Old Fashioned Handshake and a smile

A handshake and a smile knowing there is a personal commitment to deliver outstanding products, along with support, followup and standby late into the evening if necessary is a good ol' way to do business. 

Tim M
Little Elm, TX
Date: 2016-04-29

Curtis

Curtis, Just received your blanks and as usual they look great. The key to making these blanks is to not overheat per your instructions. If you use CA glue to cement in the brass tubing, do not use an accelerant to speed up the process. It causes the heat to build up and causes foging to occur. After drilling the hole in the center I use a Q tip and some denatured alcohol to clean out the inside. The key is to keep the heat from building up. These pens are one of my top sellers. Mike

Mike Caracappa
Ohio
Date: 2016-04-29

All around great service.

I ordered my vacuum chamber and Cactus Juice from Curtis awhile back and received them in mid-late March/early April. There was also a conference in Wadsworth, Ohio where Curtis would be speaking. So I decided to wait until after that before I used either product. 

Honestly I'm glad I did, having him explain a lot of these processes, and the science behind them allowed me to have a clearer understanding of what was happening when I stabilized wood and why.

Since the conference I had to use customer support at Turntex, and I have to say again how great Curtis was in not only helping me resolve my problem, but making sure it wouldn't happen again.

His understanding on how his product Cactus Juice, interacts with Alumilite resins and dyes will be very helpful when I start casting worthless wood, and dying wood as well.

If you find these reviews first, I suggest you read the documents in the help center/directions and tutorials. Your will find a LOT of useful information there, on building molds, and racks for your pressure pot these include a materials and cut list so 85% of the work is done for you free of charge.

Curtis is also a member of several Facebook turning, resin blanks, and stabilized pages. If you can't find the answers to your question here, then contact him there, or pm/ text him. Few companies dedicate the time and energy to help customers and non-customers like Curtis at TurnTex does.

 

Brad
Ohio
Date: 2016-04-29

Great Service

I was pretty familiar with the Turn Tex offerings as I watched all of his tutorial and read all of his help topics.  I then got the chance to visit with Curtis and that solidified my desire to get into the stabilizing business.  I placed my order and about 5 days later my order showed up.  I will continue to watch the tutorials until I get used to everything.  Thanks Curtis for making this a simple process to get into the stabilizing world.  Dan

Dan M. Burdett
Marble Falls, Tx
Date: 2016-04-28

Gallon of Cactus Juice

This has been a great product and would recommend this to anyone. Shipping time was quick and will be reordering more.

Reb Staup
Taneytown, MD
Date: 2016-04-28

Stoked!

I have been making knives for 5 years now and got tired of using sub standard handle material or paying someone else for things that i can do myself. I purchased some parts to make my own chamber and i am very pleased. Pricing was decent, handling and shipping was fast and i'm now well on my way to turning out a better product. 

Wesley St. John
Central coast, California.
Date: 2016-04-26

Works awesome

First Time using Cactus Juice. Works amazing. I definitely will be buying more.

Brian T.
San Diego
Date: 2016-04-25

First time user of the cactus juice

This is an awesome product. I have just started turning hunting calls and heard about cactus juice so thought I would give it a try and wow. I have some trees that have fallen over the years and are dry and  rotten And the cactus juice has turned them into some beautiful calls. I will definitely be a repeat customer. Keep up the great work and amazing products 

William Armentrout
Ohio
Date: 2016-04-25

Getting Excellent Results

Once I got over the intimidation factor to not screw stuff up, it was easy! I bought a bunch of cheap exotic blanks at a wood show and after stabilizing, I had zero blow outs when I used to expect 20% of these blanks to blow out.

Through stabilization, I am able to save not only highly porous soft woods, but also expensive exotic burls with one-of-a-kind grain patterns. I don't cuss near as much in the shop anymore!

Charles @ Monica Charles Designs
Houston, TX
Date: 2016-04-25

Newby--I'll be back

I just got my order from TURNTEX in the process of setting up my vacuum chamber and pressure pot. I will be stabilizing and doing some Alumilite on some of the knife handles. I appreciate the videos, the QA, and knowing that Curtis is available if I need him.

Thanks

Chuck Brooks

Chuck Brooks
North Carolina
Date: 2016-04-25

Customer Service so good, I wanna buy too soon.

After placing my order, I was pleased to hear from the company with a thank you for ordering, I felt the thank you was a personal one, and not a robo-response, so I replied to it, and lo and behold it WAS real, and the followup was just as personal..  This makes me feel confident that I am dealing one to one, just as we did in years past, when we would go to brick and mortar stores to pick up what was needed for a project.  I only wish I needed to place another order, just to enjoy the friendliness of the company..  The good news is that I will need to order soon enough..   Thank you for being as close to a Brick and Mortar as a web page could be!

Scott H
Loxahatchee, Fl
Date: 2016-04-25

Shipping

I noticed your question answered that you shipped to Hawaii!!! Guess what? Most times when we order stuffs from vendors on the mainland and other places, the statement is always "No shipping to Hawaii and Alaska".  I own a business and ship all over the mainland with no problems. 

You shipped not only to Hawaii...the service and speed was great!  I will surely spread the  word.

 

Mahalo Nui Loa

KamanoArts

Kamano
Volcano Hawaii
Date: 2016-04-22

It's True

Saw many good comments about great product, shipping, and customer service, and can now say it myself.  Quick shipment and product works great.  I'll be a regular for sure.

Allan Bruch
Eads, TN
Date: 2016-04-21

1gal cactus juice

Awesome service, ultra fast delivery. Very happy customer and will definitely come back.

Ben Johnson
Darwin Australia
Date: 2016-04-18

Great Service!

I ordered a gallon of Cactus Juice, expecting to wait a week or two for it to arrive. Not only did it come within the week, I think it was shipped 20 minutes after I ordered, and it arrive in the Seattle area just a couple days later. Great customer service and a fine, high quality product! 

Scott
Snohonish, WA
Date: 2016-04-18

Absolutely worth the wait.

My Chamber arrived last week and all I can say is "wow"

The packaging was thoughtful and kept the chamber safe. The build quality is excellent.  The instructions that are included are precise and easy to follow.

So far all I have tested was its ability to hold a vacuum, which is does with no issues.

I can't wait to get started using this new tool in my wood working arsenal.  My mind is going a million miles a minute with ideas.

If you have patience and are willing to give Curtis the time he needs to get you your own chamber, you will not be disappointed.  He always was able to spend time talking with me to answer any questions I had no matter how mundane they were.

Curtis is a perfect example of why I prefer to shop with small businesses. It might take a little bit longer but you can be assured of having a quality product in the end that was made by someone who has a vested interest in your happiness with what he has created for you.

I will continue to support Curtis in the future and you will not be sorry if you do as well.

Jay
Tampa, FL
Date: 2016-04-18

Good price breaks

While new to stabilizing, I'm not new to,saving money.  When i retired 18 months ago, i turned a small hobby into a small business and my small business has grown and grown so that I'm now busy 8 days a week doing something i love.

Supplies can become expensive and the "buy 4 gallons" and save allows me to purchase and plan for the future without worry about running low or trying to go cheap and cut corners. 

While I've no idea how long before I'll need to reorder i can assure you that reorder i will  

thanks,  Joe

 

Joseph Ruggiero
Philadelphia, PA
Date: 2016-04-18

Spectacular service as usual!

What can I say. As always, Curtis provides stellar service and the product speaks for itself. This is probably my tenth or fifteenth order. I have only ever had one problem. It was the post offices fault, Curtis made it right super fast!! You can't go wrong with Turntex.

Steve
High Point
Date: 2016-04-16

Great Service

Accidentally placed the order twice, called and spoke directly to Curtis. He handled the mix-up and my order was on the way. He even had a few minutes to answer my questions about worthless woods.

Thanks

DS
Houston, Tx
Date: 2016-04-15

Happy customer

Excellent service. Quality made parts. I started using the vacuum chamber as soon as I got it all together. Very happy with it.

Clayton Baker
Bowling Green, Ohio
Date: 2016-04-14

The best!

Curtis is top notch! He hasn't forgotten what customer service means. Fastest shipping around and the the knowledge he shares is invaluable. Don't think twice about clicking the order button, you won't be disappointed. 

Chris Toensing
Tijeras, NM
Date: 2016-04-14

Awesome customer service!

Just outstanding customer service, it's really a pleasure to deal with a company that wants you to understand the products and have great results from using the products.

I will definitely do all of my business with TurnTex in the future for all of our stabilizing needs.

               Dave Hagquist Treefrog Didjes

David Hagquist
Key West Florida
Date: 2016-04-14

Fast shipping

This gallon game so fast, even through the postal system.  This is a wonderful product and I recommend to Everyone with any degree of punky wood

cathy
Tennessee
Date: 2016-04-14

First order

I needed a few fittings for my vacuum chamber set up , Turn Tex had what I needed , fair prices , fair shipping . The parts were in the mail the next day , 2 days later they were at my door . I was very impressed with the fast service , and follow up emails keeping me informed on my order . I'll be buying from Turn Tex again .

Herb
New York
Date: 2016-04-13

Awesome!!

This is my first but surely not the last purchase from TurnTex. I have been impressed by the excellent customer service and willingness to go the extra mile to satisfy the customers needs. I will only be buying my Alumilite and Cactus Juice from here on out.

 

David
Deland, FL
Date: 2016-04-11

Quick and very reasonable shipping cost

Thanks for your quick and reasonable shipping cost.  This is my second gallon and I loved the results from my initial purchase.  Your tutorials are fantastic and you are truly the "father" of stabilizing.  I wish I could have gone to see you in Wadsworth, but maybe next time you are in Ohio.

Kind regards,

Brian

 

Brian
Columbus Ohio
Date: 2016-04-10

Never had a problem

I purchased a few items from Curtis a few times now and never had a problem actually I received the orders quicker than I thought.

Steve P
New York
Date: 2016-04-10