Customer Comments

I always tell others about Cactus Juice and the web site.  I have never been disappointed in either the product or service 

my order was processed in a timely manor, great service.

I have been using Cactus Juice for 4 or 5 years and have had great success with it. I recently ordered some alumilite and casters choice. Ordered late in the afternoon and got email the next morning that order had shipped! I got my order in a couple of days and decided I was ready to be a caster. I mixed my first batch, put it in the pressure pot and twelve hours later it was still as runny as when I poured it. 

So I called Curtis and he picked right up and we went over what I did. He came up with a bad mixing in the wrong cup. Then he talked to me for 30 minutes giving tips on anything i asked.

Thanks Curtis, you are what customer service should be!

 

Thanks,

John 

Arrived quickly... Easy to use. Works like a charm.  I will definitely order this again.

i bought an oven tamer from Curtis and followed the instructions letting the tamer learn my oven. Real simple. My first cook was to dry grape vines and cactus blanks before stabilizatio. The oven maintained the set 220 degrees plus or minus no more than two degrees during the whole drying process.  After stabiliizing, I cured the blanks in my oven at 185 degrees and again the oven tamer performance was excellent. 

The second project was a medium punky bowl blank that I has previously started to turn but found it too spaulted. After stabilization the oven tamer worked perfectly again and now I have a very usable bow blank.  

I am so glad I bought this product as more of the cactus juice stays in the wood and not in the foil because of high heat.

 

Dale

i bought an oven tamer from Curtis and followed the instructions letting the tamer learn my oven. Real simple. My first cook was to dry grape vines and cactus blanks before stabilizatio. The oven maintained the set 220 degrees plus or minus no more than two degrees during the whole drying process.  After stabiliizing, I cured the blanks in my oven at 185 degrees and again the oven tamer performance was excellent. 

The second project was a medium punky bowl blank that I has previously started to turn but found it too spaulted. After stabilization the oven tamer worked perfectly again and now I have a very usable bow blank.  

I am so glad I bought this product as more of the cactus juice stays in the wood and not in the foil because of high heat.

 

Dale

I ordered some parts for building my own chamber, and they were nicer than the other parts I bought on Amazon and at the hardware store. Also, the 3 day UPS shipping beat my Amazon Prime parts ordered within ten minutes of my TurnTex order! 

Thank you for a great experience, and all the educational tools on the website. I also bought the most recommended cheap pump, the Robinair 15310. I haven't pumped down yet my chamber yet, but comparing the specs and giving it a dry run it appears to be a decent pump. 

Absolutely satisfie with the service and order time! We will be doing business with turntex as long as we can! TSC Blanks

Thanks guys love your products.

Thanks Curtis

I recieved my order the next day and i love the new dye colors. WOW

I received my first order from Curtis and it was shipped quickly and at a very reasonable shipping cost.  The order was accurate and complete.  I called Curtis and he answered all my questions regarding casting.  I look forward to being a return customer and learning much about casting.  Thanks Curtis!

The products are great and customer service excels! Fast shipping and fair pricing. I shall always be a loyal customer. 

Ordering and delivery were surprisingly easy and quick.  Used it for the first time with my vacuum chamber and then baked the pieces.  I plan to take these otherwise useless pieces and add colored casting resin, using a pressure pot prior to turning.

Curtis, another delivery well executed. One small problem. The foil seal on one of the activator bottles wasn't attached very well and was dripping out. Fortunately it was contained in the plastic bag with the Juice. Didn't lose much. Just a drop or two. No biggie. Once again, thanks for a great product. Rob

Just received another order of Cactus Juice from Curtis. He is extremely knowledgeable and answered some of my recent questions about an issue I was having with a casting I had done. He answered them with no hesitation. He also gives great service with mailing the products immediately. I will definitely be ordering more in the future and know I can call him at anytime to answer any other questions I may have. 

 

I have ordered cactus juice several times and our orders are always handled promptly and delivered on time. Thank you for great customer service. 

I am fully satisfied with your product and your S/H

Just received Alumilite for casting and Cactus Juice for stabilization. The shipment was exactly as ordered and on time. Great service from Curtis as always.

I have always enjoyed ordering from Curtis at TurnTex Woodworks.  And it does not matter if it is a small order or a large order, they are all handled the same way.  VERY expediently and professionally.  My last order was no exception.  I had my product within 2 days.  Great service and great customer support.

Joe McNeely

Joe McNeely Custom Blades

I've been using Cactus Juice for about 4 years now. I didn't really know what I was looking for at the time but it was perfect for my needs. Curtis personally discussed the product with me over the phone, how it worked and the benefit over other stabilizing products. I believe it will meet or beat your expectations!

Barry Walker

I recently placed an order for Cactus Juice stabilizer. The order came quickly and the prices are great. My husband and I just recently added stabilizing and resin casting to our wood working hobby and I plan on ordering more supplies from Turn Tex. The prices for the Cactus Juice and Alumilite are very reasonable and the speed and ease of ordering is superb. Thank you, Turn Tex, for being a  supplier in a small package!

Order shipped within an hour of placing. Can't beat that for service and the quality of the product is second to none. I only use cactus juice for my stabilizing projects. 

I was very pleased with the speed of the arrival of my order.  Great communication and competitive process.  It won't be long before I order again!

 

I just thought that I would take the time to comment on how great the service from TurnTex is. I am brand new to the stabilizing world and I must admit it is quite a breath of fresh air to receive prompt and courteous service. Curtis was awesomely informative and helpful. Two thumbs up.

I ordered some cactus juice and assorted powder dyes. Within a few minutes of placing my order, it was already shipped off. TurnTex service has always been fantastic for the few things i have ordered so far.

Recently purchased some Cactus Juice stabilizing resin and Alumilute slow casting resin.

Process was smooth and the order was shipped quick.

Had a couple of questions that I asked over the Facebook messenger service and was answered pretty much right away.. Impressed with that!

Ordered from Canada and used a shipping company just across the border in Blaine to take delivery... Went smooth as can be.

This is a company that deserves your order!

Very well done and everything ordered in good shape.

Needed more Cactus Juice, ordered it and it was shipped that day. Received a couple of business days later. Well packed. Arrived in good condition. Always happy with how quickly items ship from Curtis. Have used a stabilizing chamber from him for many years, one problem and he corrected it immediately. Returns calls and answers emails promptly. Very satisfied with TurnTex, will continue purchasing products from Curtis as needed. 

Ordered a couple of pints of Cactus Juice a while back and finally got around to stabilizing various types of woof (black locust burl, black walnut burl, white oak, black palm etc).  Everything went to plan, thanks to the clear and concise instructions on this site.  I'll definitely be ordering more juice for my next batch of wood.

Every now and then, you come across a business that provides great customer service, great follow-up, and an amazing amount of information. Turntex hits all the marks. The website gives all the information you need to get started (and quite a bit more). Curtis goes out of his way to provide unbiased information in an easy-to-read format. He's also a heck of a nice guy. I gave him a rush order (needed things in a hurry before leaving the country), and he came through with room to spare--not an easy thing for a small business. He'll keep my business in the years to come. Highly, highly recommended.

 

- matthew

 I have purchased all my equipment and some dyes from your site.I have been very pleased with every thing I have purchased.The quality is very good and I have received every thing in a timely manner.I will continue to use your products.

 

                                                                                                             Thanks,

                                                                                                                        Martin Ferrell

 

Like every transaction I've done with TurnTex, my order arrived faster than expected and in perfect condition. You can't go wrong here!

Hi my name is John Arnett and I have been making knives for over ten years now. For the first five years I used only knife handle materials from suppliers and really could not customize the knife as much as I wanted  So I started doing some research on line and found a complete material stabilizing system from turntex I purchased a chamber and cactus juice and started watching some other knife makers  use similar products stabilize materials and use the materials to produce some very good products. Since then I have turned out some very good knives that my customers have really liked and have held up very well. I have stabilized bone, wood and similar products to a high standard  Thanks for quality Products and professional service. It has been a relief to finally produce a good personalized high quality product. 

Fastest shipping I have ever seen!!

Oreed was perfect

Order some dyes and glow in the dark powder. The powder works great! Fast shipping! 

I have made two orders now with Turntex, both times I have received exactly what I ordered, exactly when I was told I would Receive it.  

Also, there is something to be said about the character of someone who is willing to offer a discount to someone (such as myself) who messes up the stabilizing process and wastes most of their material. 

Curtis is a stand up guy.

Thank you very Much

 

Brady

Fantastic business to deal with. Fast service and delivery, even to Australia. Will always deal with Turntex for my products.

Very satisfied with the products I purchased. Would like to see cheaper shipping options as the rates make it unpheasable for small orders 

Ok, let me be completely honest here, I don't normally leave feedback, reviews, etc... unless there is something I want others to know.  There is one exception to that though, and that is small businesses.  I have had my own home based business so I am more than willing to help out others when I can.  So I hope this helps.

 

Anyway... I have heard of this cactus juice for some time now and just recently finished making my vacuum chamber for it (which is not hard, but if you make your own please be aware of the massive stresses that the container has to deal with, copy someone else's design don't come up with your own), so I ordered a bottle of this "juice".  The first thing I tried in the "juice" was a small (3-4" cube) piece of maple that was a bit overly spalted (between punky and rotten).  I was not expecting much since the wood was pretty sad, but I wanted to know just how far this "juice" could go in stabilizing a piece of wood.

 

I followed all the directions and filled the container to about 1 inch over the piece, weighed it down with a huge socket, pulled vacuum on it and watched as it boiled and frothed and made the most bizarre bubble formations I have ever seen.  It took about two hours before all the bubbles stopped, I released the vacuum and let it sit for a few hours while I went around with the family.  When I came back I popped it into a toaster oven I modified with an electronic temperature regulator for a few hours.  When I pulled it out, I was rather disappointed because the "juice" that had leaked out was soft and squishy under the aluminum foil.  I still went ahead and unwrapped it and let it finish cooling hoping that it would harden once it cooled.  

 

It did and that piece of semi-interesting wood was now something that I could use!  It was harder than a solid piece of maple!  The "juice" worked!  This stuff was amazing.  It smells like the strangest bad smell that has ever crept into my nostrils, it's not a disgusting smell just a really odd, bad smell.  But for what it did to that piece of ... junk wood, I am sold.  I expected it to harden the wood up but I did not figure it would actually fill all the pores and tiny voids, I never expected it to fill voids any larger than a needle, it is only stabilizing wood not magically rebuilding it, for that you would need magic jell.  

 

I am sold on this stuff.  All the hype and all the praise that I have heard over the past year or so, is very well deserved.  Great job on this stuff Curtis!  

Ordered some parts to make my chamber. It was very easy and fast.

 

was planning to purchase my vacuum tube from another company who was cheaper and didn’t charge shipping.  However, after reading several customer comments and your dedicated efforts in always helping with questions and points I decided to purchase my vacuum chamber from you.  I am looking very forward to working with you and getting my chamber.  I am just starting this journey and appreciate your dedication to your customers!

Charles Williams

To date, i've had great results with oak, ash, and spalted poplar. Adds much weight and strength to the wood. Takes a bit of practice to get the right results, but well worth the savings compared to buying stabilized woods. The customer service is knowledgeable and very responsive to any questions. Thanks

Always impressed with the product and the customer service. Thank you as always!

Curtis and Gaige never disappoint with their prompt and courteous service!  Thanks once again for seeing that your great product got to me so quickly!  We’ll be back in touch with you soon for another order.  

Well packed, promptly shipped.  Great.

Love you guys thanks you for everything!

The 8 inch chamber is a beast and that is a good thing. It took a long time to get it but was worth the wait . I will be using it to stabilize woods for Beads of Courage boxes that I make for sick children.

I bought a stabilization chamber, juice, and dye.  Also bought the recommended best vacuum pump.  The chamber is very well made.  I knew nothing about stabilizing wood other than what I learned on the website.  The website is a great educational resource.  I did a batch of 5 pen blanks as a test this weekend and they turned out great!  Can't wait to use it more!  Also - my toaster oven was off by about 25 degrees, so pick up the thermometer too.  Thanks!

Small businesses usually start from a passion for doing something you enjoy, marketing a level of expertise or talent which you'd developed, or both. It's hard work, crappy hours, poor pay, and can be somewhat thankless when you're a small new guy. IF it pays off the rewards generally come much later.

Anyway, I received an email from Curtis Seebeck asking for feedback on an order (my first) I had placed several weeks ago. When I visited the turntex.com website there was a dialogue box which popped up informing me that order processing would be delayed while the staff was away. I wasn't in a mad rush and was thrilled that someone had taken the time to post the message for potential customers. I placed my order fully prepared to wait a bit longer.

Not only was my order processed right away, but it arrived quickly and in a neat and secure package as well.

My point is that I try to support local business where I can, but I'll settle for a small business anywhere if I'm confident they can deliver a good quality product at a reasonable price. I did my research and TurnTex met my standard. I'm happy with my experience and I'll be a repeat customer so long as my own business allows. I know the value of positive feedback and I hope sharing my experience helps others choose TurnTex; this is how small business survives and thrives. I strongly recommend sharing the love if and when you can to help keep a great organization going.