Customer Comments

Best customer service!!!

This company is a refreshing breath of fresh air! Curtis took the time to talk to me on the phone in depth about his products He really does go beyond to help his customers , but on top of this his products are superior! -Dan
Daniel weatherby
California
Date: 2019-10-10

Great Products and Customer Service

I just started using the chamber I got from TurnTex and had several questions. Curtis was quick to respond with advice and guidance. The chamber is very well made, excellent workmanship. I also purchase a pump saver and it does the job well.

 

Andy

Andy Henderson
United States
Date: 2019-10-10

Wonderful!

We use the Cactus Juice for stabalizing all our wood.  It works wonderfully and everything comes out just right.  I highly recommend it!  It's great that you offer discounts for buying in bulk.  Really helps up be able to afford more of the product.  Thanks!

Tina Butler
United States
Date: 2019-10-08

Excellent service

I want to say that I am very pleased with the service and the quality of the product. Curtis freely gives answers to my questions.

Thanks

Sam

 

Sam Harvey
Stillwater Ok
Date: 2019-10-07

Great Communication!

Very satisfied with all aspects of the ordering process. I had a couple of questions for Curtis and he responded very quickly with my email questions. All of my other questions were answered in the Help Center portion of the website. Fast shipping. Will definitely continue to do business with Curtis and TurnTex in the future!

 

Wade

Wade Sessom
Tulsa, Ok.
Date: 2019-10-07

Great Customer Service

Thank you for getting my order to me so quick.  With the notifications that were sent, I knew where

my order was all the time.  Unfortunately (for me), I have not had the opportunity to use your product

yet, but with the customer service you provide, I am sure if I have any questions you'll be there to answer

them.

Thank you,

Frank B

Peoria, AZ

Frank Budde
United States
Date: 2019-10-07

dyes

the dye works perfectly even colorwhen mixed well . you can make marbled effect by gentle stir I will definatly  buy again

Robert Beswick
US
Date: 2019-10-06

6 x 16 vacuum chamber

I'm very happy with the support of Curtis. So far never a problem with my orders. Thank you TurnTex!

Alejandro Velez
United States
Date: 2019-10-04

Quick and Accurate

I ordered my first round of Alumilite and some mica color powders. They arrived fast and just as I expected them. I've already made and turned a few blanks from what I got. Thanks so much, I will definitely be back!
Jonathan Harris
Colorado
Date: 2019-10-03

Great customer service

i ordered some cactus juice for wood stabilizing, the product arrived onntime with clear instructions .  

Amir yazdani
Portland
Date: 2019-10-03

Satisfied

My items arrived quickly and were exactly what I needed.  Packed well and exactly as advertised.  I'll to business

with TurnTex again.

Peter
United States
Date: 2019-09-28

Everyone should use Turntex

I was fortunate enough to stumble across Turntex website while searching, pretty much in vain, for a reliable supplier of Alumilite.  Most other sources I found were either overpriced would not deliver to Canada at a reasonable shipping rate, or were unable to provide any certainty re the age of the product.  Turntex meets all my requirements at a reasonable price, with excellent service and no quality issues.  Do yourself a favour, if you need alumilite or cactus resin or vacuum systems looks no further than Turntex. I doubt you will do any better.

 

FRED

Fred Hermann
Victoria BC Canada
Date: 2019-09-27

Great Products

I'm new to stabilizing and ordering from Curtis was the best decision I've made. Great products and service.

Gary Ryman
Scott Township, PA
Date: 2019-09-27

lovely relationship

Shipped to Alaska the cheapest method, what could be better?

Pearl Mikulski
Alaska
Date: 2019-09-23

Alumilite resin casting

Super fast shipping. Great customer service. Great prices

Ed Farmer
United States
Date: 2019-09-23

Good Customer Service

Good quality, timely responses and shipping.  The help center is a plus.

Ellen Aulson
United States
Date: 2019-09-23

Great service

I ordered a 6” chamber a pumpsaver and other things Curtis is a great guy and a great transaction he combined all my shipping and refunded almost $18.00 thank you Curtis and staff for quick turnaround andgreat service
Russell Mcclenning
Illinois
Date: 2019-09-22

Great stuff. I use it to stabilize walrus oosiks. Fast shipping, thanks.

Great stuff at a great price, and fast shipping!!

I also use it to stabilize fossilized walrus oosiks.

 

Thanks

chuck morgan
Date: 2019-09-22

Awesome product

We got our chamber in about a week, we have yet to use it. It seems very solid and the instructions were crystal clear. The customer service and prompt responses are second to none. I will continue to do business with this company and promote them any chance I get. Awesome product and people

John Michael Terzich
Buffalo Wyoming
Date: 2019-09-21

Amazing customer service

Great company and customer service is amazing. I will stick with the company for life.

Jeremy Thompson
Waynesboro, VA
Date: 2019-09-20

Speedy Service

Thanks for another quick delivery. I always appreciate the help with questions. Excited to try some of the excellent new colors

Andrew Jarrett
Monroeville OH
Date: 2019-09-19

Great experience!!

Great experience! This statement is not said lightly. We ordered the tube and received it as promised. Had a question about the item and due to a problem that is totally my fault needed help fixing it. Spoke with Mr. Seebeck on the phone and he helped resolve the problem. He did not have to do anything but went out of his way to help us get up and running with the new chamber. Very, very pleased with the product and service experienced with this company and it’s owner. The educational material regarding how to start stabilizing wood and picking a pump was also fantastic for newbies. Really saved us alot of time and money. Thank you for all you do!

 

Sean

Craig’s Archery

Sean Craig
Pineville, Louisiana
Date: 2019-09-19

Ships FFFAAAAAASSSSSTTTT!

  • My best praise for Turn Tex is, that I never have to worry about this product performing as advertised, and arriving promptly after an order.
  • Most times it ships same day order placed.
  • Bruce Stephens ,Missouri
Bruce Stephens
SW Missouri. USA
Date: 2019-09-17

Excellent customer service

Gaige went above and beyond to ensure that my package was shipped at the lowest shipping cost possible, refunded me the difference in shipping, and managed to get my order out same day.

As a small business owner myself, the savings, prompt shipping, and exemplary customer service were greatly appreciated. 

Chris Hamelin
Goderich, Ontario, Canada
Date: 2019-09-14

I Like Turntex!

Excellent product,  excellent information with it,  and best of all excellent small company service! Keep it up! 

Randall Koehn
United States
Date: 2019-09-14

Resin

I have purchased Resin from  Turn Tex multiple times and also purchased Catus Juice as well. Its always good service and fast shipping. This new order of Resin will be used in a class I am going to teach for my wood working group this month. 

Troy
North Pole, Alaska
Date: 2019-09-14

Amazing product!

I'm a moderate to heavy use of cactus juice going through at least a couple gallons per month lately. Every order I receive arrives well packaged and sealed and is of high and consistent quality. Thank you for providing such a terrific product and always being available to thoroughly answer questions!

T.B. Malloy Woodcrafts

Tim Burns
United States
Date: 2019-09-14

Fast Cactus Juice

Received my order in just three days here in Indiana and one of them was a weekend. Turn Tex has great info with their videos!

WAYNE N BYERLEY
USA
Date: 2019-09-13

Takes too long

I will be the first to admit that I don't have much patience but this takes way to long. My first batch I cooked in the oven for 24 hrs. and then started the vacuum. It vacuumed for 24.5 hrs. and I gave up waiting. There were still bubbles coming up so I figured I did something wrong, live and learn! My second batch, again, 24 hrs. in the oven and then the vacuum after the cool down. Its deja vu all over again! After 26 hrs. I still have bubbles, bubbles and more bubbles. I turn the vacuum off and let it soak. I can't do this, takes too long. 

Can't say enough about the willingness of TurnTex to offer their help. This is an uncommon attitude in the business world today, unfortunately. 

Gene Gray
United States
Date: 2019-09-12

Excellent as always

Excellent product and even better customer service! Thank you as always.
Austin
Date: 2019-09-12

great job!

Ordering the materials online was easy.  Checkout went well.  I was notified when the order shipped.  It arrived very quickly and was exactly what I ordered!  Thanks!

Stephen Pegler
United States
Date: 2019-09-11

Cactus juice

Very fast shipping it took four days get to my order from shipprd from Texas to Vermont. A++ on shipping cj

 

Craig
Vermont
Date: 2019-09-10

Great service

Super quick, packaged well. Great service. Happy to keep ordering. 

Rob sanchez
Carlsbad, Ca
Date: 2019-09-09

Great service and better products!

I recently made my first purchase and the service was excellent. I ordered 4 gal of stabilizing resin and a pump saver. The pump saver is built great, the resin works like a gem, couldn't ask for more. Will be coming back for more soon!

Daniel Hice
United States
Date: 2019-09-09

Great product

I'm a repeat customer for the Cactus Juice stabilizing resin, which continues to please.  I also purchased a vacuum chamber plumbing kit and lid for building a bigger vacuum chamber, and these products made it easy.

 

I also love that Curtis answers the phone personally and helps to quickly resolve any issues and answer questions.

 

I'll be back!

Addison
Charleston, SC
Date: 2019-09-06

All good

Super fast shipping and great products. Thank you
AlexanderSwieczkowski
Georgetown Texas
Date: 2019-09-06

Ideal

Cactus Juice is so perfect at stabilizing wood that it has become an industry standard. The company's customer service goes far above and beyond. Great instructions and tutorial videos, fantastic customer service, and the best prices out there. It's pretty amazing that someoe out there really tries.
David Berman
United States
Date: 2019-09-05

Great stuff and fast shipping

The cactus juice is great stuff and with the dyes makes great stabilized wood or what ever else you need stabilized. Shipping is super fast.

Jeff Liskow
Coldwater Michigan
Date: 2019-09-05

A great experience

I recently ordered a number of wood stabilizing items. My order was processed promptly and shipped quickly. There was an great instruction sheet enclosed as well. I have a tendency to vote with my wallet and if I'm not satisfied I go elsewhere. These folks will have my business for a long time.

Gene Martin
US
Date: 2019-09-05

Great Product

First of all, thanks for the extremely fast shipping all the way to Saudi Arabia. Secondly, when I first looked into stabilizing, I've visited many forms and watch numerous videos; surprisingly,  no one and I mean no one recommended any other product. In all honesty, I bought cactus juice with ease in my mind that it is going to work, and what do you know, it really does. 

Thank you so much for the great customer service and the amazing product. 

Hashem A.
Saudi Arabia
Date: 2019-09-03

Volume Purchase saves $$$

I'm a serious woodturner, and have gone through my first quart of Cactus juice already, so I ordered the two gallon unit at a volume discount. Since it comes un-catalized, I can set the other gallon aside and wait until it's need. My wife suggested I try to sell it to another member of our local Club, but I might need the second gallon for myself!! LOL  The order came poackaged well, and is an acceptable amount of time. There was no leakage from either jug. I'm very happy with my purchase, and will order from TurnTex again. They have several products besides the Cactus Juice that I use, like dyes for coloring the Juice.

Shopman Dave
United States
Date: 2019-09-02

Great product can't live without it

Shipping in large flat rate boxes is genius

Raymond Lee
United States
Date: 2019-09-02

Will definitely be a returning customer

i was very pleased with my order got everything I needed in one place and it arrived quick I will be purchasing more wood stabilization products in the future 

Justin Mangrum
Lake village AR
Date: 2019-09-01

Glad I Ordered Here

First time ordering and will definitely be buying again. Speedy reply to any questions and my order shipped the same day. If you are looking for somewhere to get your casting supplies, it's hard to beat turntex.

Robert H
Anchorage AK
Date: 2019-09-01

Beginning Stabilization and Casting

I am just starting to stabilize wood and add alumilite to my turnings.  I found the TurnTex website very helpful in getting me going and their prices are very competitive.  I will definitely order more supplies from them in the future.

Richard Slosky
US
Date: 2019-09-01

The best

These guys are the best!! Took care of my problem and got my order to me faster. Thanks guys. Definitely my new place to go for products.

Clay Kapanjie
Pa
Date: 2019-09-01

xx

I received the order very quick, delivered in good shape. Haven't used it yet but I am sure it will be just fine.

Fred

Fred L Minker
United States
Date: 2019-08-31

Great small business

Owning a small business also, I choose to shop small business. Turntex has great friendly service and wicked fast shipping. I will continue shop with them for as long as they will have me. 

Gabriel Mccord
United States
Date: 2019-08-30

Cactus juice and alumilite

Hello,

I am a small business owner/sole proprietor of Rush Custom Callers. I hand turn and tune individual game calls one at a time on my lathe. I cover a large genre in what I call my audible arsenal of game calls. Covering water fowl (duck/goose), whitetail deer, predator, and turkey. I often use cactus juice and alumilite clear for many of my game calls. I couldn’t be happier with the ease of use with these products and how durable they are. I was most impressed with how well the alumilite mates to the surface of the stabilized wood while turning on the lathe after casting. Very durable!!

Thanks for making a great product!

Sincerely, 

Brian Rush

DBA- Rush Custom Callers

Brian Rush
Upstate NY
Date: 2019-08-29

Great Customer Experience

Curtis  and Turntex are always there for you when you need them.  From prompt order filling and delivery,  to helping solve issues that may arise.  Top Notch !!

Andrew Nedder
United States
Date: 2019-08-27