All, if you have not bought from TTW, then it is your loss!
Customer care is what brought me to order a Production Chamber. The time and detailed information is 2nd to none, ether on the web, e-mail or in person, Curtis will not let you leave without being satisfied and informed. I went to his shop by invitation, once my chamber was completed, and I was very pleased with the chamber and his wiliness to answer my questions and make sure my used vacuum pump, bought with his helpful information I found on his website, would be sufficient, it was.
Curtis was very concerned that I was 100 percent satisfied with the ordered chamber, that he was willing to trade up to one of a different style chamber with no cost. This type of Customer Service is hard to find. I left with more than I had ordered and cannot say enough about his "Policies and Industry Leading Guarantee", except this kind of service and care is what America was built on, by our founders.
The chamber has worked without any issues, and I use his Cactus Juice Stabilizing Resin, which works fantastic on porous material. Stabilizing with Cactus Juice turned my soft, wood material into beautiful, usable blanks comparable to any professionally stabilized blanks. I have stoped throwing away those unusable blanks and just use Cactus Juice on all my wood after drying!
Can you spell: REPEAT CUSTOMER.:):):):)
Thanks Curtis, looking forward to a long and SATISFYING business relationship!:D:D:D:D:D:D:D