Customer Comments

Stabilizer

This stuff just works! 

Jim Pritchett
United States
Date: 2020-10-08

Perfect Service. Great Products.

I just started to stabilize my own wood, so I had better quality control of what went into my projects. And the freedom to better control colors of what was produced. From my first order service and shipping was same day, and got over to Houston the next. Cactus Juice and the Pigments that Turn Tex sells are of great quality, and the products work as stated. It is also a plus to help a fellow Texan and a small family owned and operated business.

Scott C. Caudill-Engineering And Design Concepts

Scott Caudill
United States
Date: 2020-10-06

Excellent as expected

I have spent many years in businesses where good customer service is of the utmost importance.  Therefore is easy for me to spot businesses that provide excellent service and also recognize those that don't.  I do not believe I have ever seen a business that takes better care of their customers than TurnTex.

I dare you to find another business that has quicker shipping, a higher quality product, or service after the sale that even comes close to what they provide. I have seen Curtis bend over backwards to see to it that each and every customer is fully satisfied. 

Basically, you will not find better anywhere. 

Thank you for all you guys do.

Troy Carroll
McCalla Alabama
Date: 2020-10-05

Love Cactus Juice

I have been using Cactus Juice for several years now and it’s the real deal.  I always get good results and if I have questions, Curtis is always available with great support.

Bob
Kentucky
Date: 2020-10-04

TurnTex dyes

I would like to say thanks for the great customer service from Curtis and his crew. TurnTex dyes are the best. 

Tim
Chattanooga
Date: 2020-10-04

Turnex is great to do business with, honest shipping and fast service. I got my order two to three day later in Alaska. Recommend Turntex to everybody that stabilizes material. 

Troy Stoneking
North Pole, Alaska
Date: 2020-10-01

Great Product!

I just received my first order and went right to work stabilizing some of my blanks.  Very easy to work with.  I'm already thinking I should've ordered more.  The website answers all my questions.  Great job and fantastic support!

Peter Mastroianni
Gulfport MS
Date: 2020-09-29

Great service

Every order I have placed with TurnTex has been  met with prompt responses and quick shipment and I have always received them ahead of the estimated date and exactly as ordered.  The tutorials you have posted are also great for a hobbyist like me.  I really appreciate the great service you provide and you will continue to have my business!

Collin Reckman
United States
Date: 2020-09-28

Order received when promised

Every order that I have received from TurnTex has arrived when they said it would.  The product is as stated.

Dale
Utah
Date: 2020-09-28

Fantastic service

The people who work here give fantastic service!

They answer all questions, wanting to make sure you understand. They truly desire to help you and walk you through the process.

Rex Bradburn
Palm Bay FL
Date: 2020-09-26

Easy peasy

I just received my order and everything looks great really well made and quick shipping to Canada very pleased with how easy it was!

I will be ordering more stuff in the future very good company to deal with. 

Gord
Canada
Date: 2020-09-25

ALWAYS AWESOME

I've had an amazing experience ordering awesome products every time I shop with these folks and highly recommend Turn Tex. 

Ricky Shaw
California
Date: 2020-09-24

TurnTex Products

I have used many products from TurnTex. I'm always satisfied with the quality and thought that goes into everything. From packaging to the solid built Vacuum Chambers coupled with their great costumer service will keep me coming back.

Tommy
Oklahoma
Date: 2020-09-24

Very pleased

Shipping is fast, and the Cactus Juice is an excellent product. What surprised me the most was that Aluminite epoxy was in stock at Turntex and not at the Aluminite website. I will be ordering more products from you in the near future.

Mike Daciuk
Maryland
Date: 2020-09-22

Quick turn a round

fast shipping and a quality product ? great job. 

Claude Womack
Conroe Texas
Date: 2020-09-22

Super Service

Placed order online and received order within two days. Product is everything Curtis claims. I work with lots of worthless wood in bowl turning and I get in trouble anytime I try to cast resins without first stabilizing with Cactus Juice first. It's worth every penny to save time and effort when casting wood in resins.

Don Snowden
Houston, Texas
Date: 2020-09-21

Highly Recommend

Very informative and friendly. Faster turn around time than expected. All products have met or exceeded my expectations. 

Carrol Lewis
Texas
Date: 2020-09-21

Love almost all of it

I have really enjoyed the couple of times I have talked to you. I am having success with all the wood that I stain and stabalize. But I xant get the midnight blue to soak up. I have left it under vacuum for 2 or more days amd then soaked up to a week. And the color just doesn't soak in. I have used the black and the teal amd clear with success. But the blue is just kicking my butt. Hoping to finally meet you in person at the meet in LA this year. But anyone thatbask me about how to get started i just plug in your website and tell them to ask the master.

 

Scott Harris 

Scott D Harris
United States
Date: 2020-09-20

Great product

 Products are easy to use and work great.  Check out the video on each product.  Wonderful customer service.  I've been a customer for 5+years. I do both stabilizing and casting. Wish I had known about this stuff 20 years ago.  Would have saved me a small fortune in knife handle metal.  You can make handles with about anything you can get dry and into the pot or mold. 

Terry Wright
United States
Date: 2020-09-20

Absolutely FANTASTIC

Exactly as described and amazing all around. The juice proof chamber is amazing and well made. The pump save is a great investment, and cactus juice is a wonderful stabilizing medium. 

the advice and info provided by Curtis male stabilizing wood not only easy but enjoyable.

 

thank you for what you do! 

James

James clevenger
Ferndale Washington.
Date: 2020-09-19

Works as promised

I bought vacuum chamber and cactus juice. I am starting off with pen blanks and bottle stops. I stabilized different types of woods and bonded well with Aluminite resin. I love the results. The instructions are clear and easy to follow.
Dean Beaty
Illinois
Date: 2020-09-18

Great Service

Great service as always, packaged very well and shipped ever so promptly. Always answers any question in a very timely manner. Loyal customer here for many years to come.

Craig Alderman
US
Date: 2020-09-18

Outstanding Company

Curtis is very helpful with any information you may need. Faster than expected on my order. Great products for stabilizing your wood blanks. 

Glen
Date: 2020-09-14

The epitome of what customer service is all about!

No matter how big or small my order is, Curtis and his crew are all over it and it usually ships out the same day. Not only that, but Curtis’ willingness to answer any question and provide support is unmatched. I’d recommend Turntex to anyone. Great products and great service. They have a customer for life!

Tony Herrera
L.A., California
Date: 2020-09-14

Good job

Timely order arrives packed securely.

Thanks

Ken

Ken Zimmerman
Wy
Date: 2020-09-12

Big Brother to 1st Vacuum Chamber purchased 2013

Seen a lot since purchasing my 4" x 14" vacuum chamber and CJ in 2013. Same quality and service as then and feel all the love still in all the products Curtis is associated with. It saddens Me when I read posts from wannabe competitors bad mouthing TurnTex products. Curtis you are The Godfather of wood stabilizing and if not for you I would still be sending pen blanks to Arizona and waiting 2 months like was the case in the years before CJ. Now with the 6" x 14" Big Brother I can stabilize and dye my box blanks so I can learn to thread chase. Thanks again Curtis.
Bill
Lewiston, Idaho
Date: 2020-09-12

Great service.

Great service. The packaging is clean and simple. And the delivery is prompt. And i got a sticker and a nice pamphlet. 

Daniel Howe
United States
Date: 2020-09-11

Very satisfied with Turntex products

I have been using Turntex Cactus Juice and vacuum chamber products/accessories for approximately two years.  Cactus Juice is extremely effective at making worthless wood usable and I am extremely satisfied with the vacuum chamber and accessories that I have purchased.  In addition, customer service is quick, responsive, and they stand behind their product.  I highly recommend this company and their products.

Robert J Wyle
United States
Date: 2020-09-11

Great service.

As usual, items shipped fast and great products. Have ordered from them several times, each time has been the same, great.
Antonio Genovesi
United States
Date: 2020-09-10

My Business

I own a resin - wood turning business. Curtis's Turntex company offers almost everything I use for my business. Cactus Juice - Alumilite - dyes - you name it! I for one have used Turntex now for about 2 years and I am so glad I found them. Need advice on something? Curtis is the man! I once explained to him my issue and within 15 seconds,, he gave me the problem and the answer to help me.. You think you can get this anywhere? For me,,, Turntex is the only way to go! NEXT?

Gary Spruill
Azle, TX
Date: 2020-09-07

5 Gallons of the best Stabilizing Resin on the Planet!

Cactus Juice is my go to stabilizing resin and that is because I know that it is of the best quality and the customer support provided by Turntex_LLC is superb. I know when I place an order for Cactus Juice that I will be receiving a product that produces the best and most consistent results every time I use it. I highly recommend this and all other products that Curtis and his incredible team offer!

 

Ken 

Marana, AZ

Kenneth Hand
Arizona
Date: 2020-09-06

I love Cactus juice!

After extensive testing, I can only say that there is no comparable resin in Europe to stabilize wood! Just perfect!

Stefan
Germany
Date: 2020-09-05

Excellent

We ordered Alumilite from TurnTex and are very pleased. Delivery was unexpectedly fast, next day. The turn around was fantastic and we're very happy with the product. The website was also very easy to navigate with plenty of product information. Thank you.

Scott Turner
Dripping Springs, TX
Date: 2020-09-03

Works as expected.

Worked on some knives with our youth group, we ordered the knife blanks already made due to limited tools. But they all got to pick their own wood to make scales out of and we used this stuff to make some great custom scales. Gave them more to do as part of the project to make it feel like it was really their own knife they made. Worked as planned and polished up beautifuly.

Chris
Date: 2020-08-31

Best new business investment

Earlier this year I bought a stabilizer chamber from Turntex. My goal was to discover if it would be possible to ad another facet to my farming business. It was. Curtis helped and guided me through the acquisition process and has been helping me through learning how to use the chamber and complete my setup. I am now able to expand a relatively small farming and forestry business into something bigger, by using my available resources better. Thanks a lot for your professionalism and attention to your customers, Curtis. It's been a pleasure doing business with you.
Janus Gertz
Denmark
Date: 2020-08-31

Amazing

Easy, fast and helpful what else can you ask for?!

Greg Wirth
Littleton, CO
Date: 2020-08-30

First-time user of Cactus Juice

I'm a first-time user of Cactus Juice.  I've been stabilizing small handle blanks and partially-turned bowls.  

I bought a medium-sized vacuum chamber and pump saver from Curtis.  The hardware and juice arrived exactly as expected, and worked better than I expected.  I am sold on this process and will certainly enjoy experimenting from here on out.  I've recently also ordered some colored dyes - to learn a bit about that as well.  

I found the learning materials on the TurnTex site to be very thorough and informative - that says a lot coming from me, I'm an Engineer and "details matter to me".  :-)

Thank you Curtis.

Jim
Castro Valley CA
Date: 2020-08-29

The test of time

  Turntex has certainly passed the time test. Some products and company's seem to break down over time. The product does not live up to the claims or the business becomes distant from the costumer. At Turntex that is not the case. The products maintain a superior quality. The personal attention that Curtis and Gage demonstrate is 5 star. It seems that customer satisfaction and success are more important than profits. I appreciate their constancy and personal attention. 

    JLC 

Jerry and Janette Clemans
Wichita Ks United States
Date: 2020-08-29

Pump Saver

I recently purchased the Pump Saver for my set-up and I found it to be very well constructed and appeared to be top notch. Sometimes it is the little things that give you the sense of company pride. In this case, it was the raised, painted logo on the side of the Pump Saver...it just added a little more class to a relatively simple piece of equipment...very well done!

Larry Steinmetz
United States
Date: 2020-08-27

Great stabilizing solution

This is a great solution for stabilizing REALLY punky wood.  I have used it for driftwood, old (almost rotten) wood, and highly spalted wood.  It has also been great in stabilizing wood prior to pouring in an epoxy hybrid mold.  Great customer service. 

J H
San Diego
Date: 2020-08-27

Cactus Juice

This is my first round trying out Cactus Juice.  So far the info from TurnTes has been spot on, the customer service has been perfect and beyond that, I love supporting a small family owned business.  Especially in these times where it seems like our own government is doing it's best to kill small business and us middle class.  But with companies like this, that's not going to happen, ever.  ;) 

Shane Bradle
United States
Date: 2020-08-26

Cactus Juice is a Great Product!

Turn Tex has been a great supplier of Cactus Juice Stabilizing Resin. I use cactus juice for stabilizing wood and deer antler that I use to make custom rings. Without this wonderful product my rings would not have the durability to last as a ring. I really appreciate the customer service Turn Tex provides. Order through Turn Tex and you will not be unsatisfied!

Nathan Bowman
United States
Date: 2020-08-26

#1 customer service

If you want outstanding customer service this is the go to place. Great service, amazing products!
Ron
United States
Date: 2020-08-26

Great customer support

I had an issue with a new, full gallon of cactus juice. I came into my shop one morning and it had siezed up and leaked onto the floor. 

I wrote to Turntex and had a quick answer to find out what had happened. Of course I did not blame them and I don't know what made that happen but they were kind enough to sort out a solution that would suit the both of us. 

I am very happy to confidently recommend them to anyone as even if there is an issue, which was a first for me, they're there to help out.

Couteaux CLK
Canada
Date: 2020-08-25

Fast shipping, great service

Every order shipped within 24 hours and product received within four or five days. Great product and can't imagine using anything else. Very satisfied with all the results.

Rick Nelson
United States
Date: 2020-08-24

Great Quick Service

I can always depend on Turn Tex to get my order out quickly and Cactus Juice is a great stabilizer for my splalted bowls that have went a little on the punky side    .Thanks Wayne from Indiana

Wayne Byerley
United States
Date: 2020-08-24

Great! A+++

Super quick shipping! Great product for the best prices!

Carrie Steffan
Buffalo, NY
Date: 2020-08-22

Quick turn around

Always quality product. Delivery was very fast despite some other delays experienced during COVID-19 times.  

Mike
Arkansas
Date: 2020-08-21

Thank you!

Ordered a vacuum chamber and some Cactus Juice and I couldn't be happier. It came quicker than expected and works exactly as it should. The whole process was simple and straightforward. The provided instructions are clear and easy to follow/understand. Thanks, Curtis. I'll be back soon I'm sure.

Jon Farrer
Fort Worth, TX
Date: 2020-08-20

Fast delivery, great products

I was wanting some more mica powders to add to the variety of colors but my usual places just didn't have any in stock. They had plenty here and I was able to get them at a great price and fast delivery. Highly recommend.

Jason
Kentucky
Date: 2020-08-17