Customer Comments

Excellent transaction. Fast shipping . Would buy from again.

The best part of TurnTex is not the outstanding products, it's the great customer service. You are guaranteed to get good results using these products because Curtis takes the time to help you out! I can always count of fast shipping too!

Thanks for fast and correct delivery, very pleased as usually

I ordered a gallon of cactus juice on Monday and it arrived on Thursday.  Curtis is an absolute pleasure to deal with.  I haven't used the cactus juice yet, but have very high hopes.

Curtis cares very much about his business by show thoughtful interest for his clients.  It is very refreshing to do business with a company that show understands their clients and works hard toward meeting the needs of those clients. Curtis carries great produces but most important he will work for you so that you can spend more time on your projects. Will definitely be a repeat client.

Hi!  I placed an order for Alumilite resin and it arrived within two weeks. I live in Australia, the greatest country on earth, and the service from you was fantastic. Will be buying more from your company in the future.  Cheers.  Barry.

I purchased the cactus juice and the infusion chamber for vacuum infusion of mallet heads that I use for woodworking. The vacuum chamber is well made and looks like it will stand up to many years of use. Using the cactus juice was straightforward and the instructions were very clear. This made the learning curve very easy. As a first time user, I was pleased that my parts came out very well. I recommend this product to other woodworkers & woodturner that are looking for a simple and straightforward way to start vacuum infusing.

I've purchased a number of items from this vendor.  All have been handled quickly and correctly. I'm on my 3rd gallon of Cactus juice, the product works as described.  there is plenty of info in the help section on how to use the product. I had questions related to my first purchase, called them and received my answer quickly.  also purchased a vacuum chamber and am quite pleased with its performance.  The thing i like best is the product is shipped very quickly.  I always seem to run out of something, and am 'on hold' till i get it.  Thanks for the quick service.

I ordered a gallon of Cactus Juice. My order was packaged well and shipped promptly. It arrived in only two days. Great service and prices. Will buy from again. 

Thank you for the fast service and great product line. I received my order very quickly and I will buy again. Thanks again, Kerry

As always I received stellar service from Turn Tex. 

Thank you Curtis! 

Extremely good customer service.  I ordered cactus juice on July 8 and received it on July 12.  

I have been stabilizing Maple burls and curly maple with great results . I turn Wine stopper blanks 1- 1/2 diameter by 2 inches long .The red curly maple is soft and not good to turn . When stabilized it becomes a different wood . It also enhances the figure greatly . Elm burl works well too . Also have been doing black palm . It has a lite brown punky material mixed in with extremely hard jet black . It would always chip out when trying to turn fine detail . It is a joy to turn now .

Super fast shipping, excellent customer service, had a snafu on my end called them the next day amended the order and they had it en route that day. Very satisfied with this company, and it's products. Will be ordering again.

I was looking for a good resin to build my Vaping boxes but couldn't find a good one, so I ordered Alumilite Clear and Cactus Juice.

Just arrived today and I casted the first box and it was amazing.

I will defiantly order more from TurnTex. 

I purchased several of the stabilization chamber components from TurnTex and the service was great and the order was shipped in a timely manner. I also had a question about one of the items that I ordered so I made a call to them and they got back to me the same day and answered my question.

All in all I was very satisfied with my shopping experience and will be shopping with them in the future.

Never dissatisfied. Great products with a great support team

Before I placed my order I called Curtis with a couple of questions, I left a message thinking I would hear back in a day or two.  Within the hour he returned my call and answered my questions.  I placed my order that night and it arrived two days later ( Texas to New York).  To compare, I am still waiting on an Amazon order I placed 10 days ago.  The Cactus Juice product is everything it is advertised to be.  I turn over ninety different types of domestic and exotic woods from around the world and Cactus Juice has allowed me to stabilize wood that I never thought I would turn.

Thanks for the great service and the outstanding product.

Rich Phaneuf

Cant say much more, quality products and service. Cactus Juice is the foundation of many of my crafts and it's always a pleasure to restock knowing I'm helping support another small US based business.

-Chris

I have nothing to say except  outstanding service very prompt on orders, excellent person to do business with.

These guys are without a doubt the only people making a product that I can effectively and efficiently stabilize my burl and other woods with. Being new to the craft I initially tried spending a good deal of time looking for an alternative to their Cactus Juice, trying to save money being not quite ready to jump fully into the art of wood stabilization. All I did was waste money, wood, and most importantly, time. Do yourself the favor of not making the same mistake I did if you're new at this or considering giving it a try.

After watching some videos and doing some searching I decided to take the plunge. I wanted my vacuum pump to work for both a vacuum chuck and a vacuum chamber. I have put together my own systems and am a very happy camper. Cactus Juice is really a cool product and it has made some really weak but interesting pieces of wood into some of my best pens and bottle stoppers ever. 

The service has been impeccable and the product is everything it claims to be. I haven't had to call Mr. Seebeck about anything yet but if I did it would most likely be to say thank you.

Great company.... Package arrived well packed and on time. 

Instructions included were concise and complete. Plus a follow up email came a few days after to make sure I was satisfied.

thanks!

Bought one of Curtis' chambers and the juice.  So far very pleased with it.   Blanks are set up just perfectly, beautiful finish even just with a sand to 1500 grit.

We will continue buying from you.  Thanks!

Erich Orris

Blacksmith/Cutler

Fudo Forge

www.fudoforge.com

I don't normally take the time to give feedback, but these guys deserve it. Great service and product. I get my stuff within two days almost every time

Thank you for giving me the freedom to make any color blank I want at any time. I might not have buy another acrylic blank again. My first pour with Alumilite white was a disaster ( MY FAULT!!! tried to mix base in 2 separate containers ), but my second was awesome. Again thank you for awesome product.

Being a novice at stabilizing wood, I felt I had a decent understanding of the overall process.  That is, up until a coworker filled my head with doubt about a certain process.  After calling the owner and emailing, I received a response in a very short time confirming that I was correct and not to listen to that other advice.

Good customer service?  YES

Expert knowledge about their product?  YES

Competitive pricing on a superior product? YES

Will I purchase again, and brag to fellow woodturners?  DEFINITELY

Would I recommend this product over others?  I don't consider other products to be in the same league (maybe not even in the same sport).

fast service & awesome customer service (Curtis).

The metal rings are extremely nice.  I am going to need a better vacuum pump than a brake bleeder pump and a shut off valve to lock in the vacuum.  All in due time.  I have not cut the stabilized blank yet, but look forward to that.  I stabilized some burl to practice with first and that turned out to be a very good idea.  Thanks for your products.

Everything arrived in a very timely fashion, the order was correct, and very rarely these days do I ever do business with people who actually care about the customer, and the service they provide. I will be happy to do business with them again =)

I have been turning pens for about 10 years off and on.  Several years ago I cut down several Alaska Birch trees on my property. I have used a lot of it in my wood working and found it very easy to work, but it is pure white.  I wanted to add some color to it.  I left several logs outside to age and maybe get a little spalted, it worked.  Now I have rich spalted birch if I catch it before it rots.  I found I have a lot of spalted material that is too soft to turn.  I watched several YouTube videos on Cactus Juice so I decided to check it out.  I have found that shipping to Alaska is a mystery to many retailers.  They don't realize that Alaska is part of the USA and USPS ships here at normal flat rate charges, nothing extra just label it and ship it.  TurnTex knew this and shipped my order the day I ordered it and I got it 3 days later.  No fuss no muss.

The product it easy to use once you get the necessary equipment together.  Now I have several pen blanks that have beautiful spalting, that are hard as a rock, very easy to turn and polish great.  Then next step is to mix colored dye with the Cactus Juice to add more dynamic colors and figuring. 

I would highly recommend Cactus Juice because it is easy to use, it is non toxic, and products great results.  Turn Tex is a wonderful supplier with products on hand and fast and fair shipping.

TurnTex Cactus Juice is not only the best,

It's the cheapest price of anything in its likeness!!!

They Ship extremely fast!

Have parts,  knowledge, professionalism and honesty!

Can't be beat!

Thank you Curtis Seebeck & your shipping assistant!

 Steve Shade

I have my own small, craft-based business so I know what it means to run one. Everything about my experience with TurnTex has been top notch. The order was delivered swiftly and it was correct the first time. And my conversation with Curtis to answer some questions I had was met with patience, knowledge and ... did I say patience? Great guy. Thanks Curtis. You have a customer for life. 

Best

/Greg Heumann
BlowsMeAway Productions
http://www.blowseaway.com

I ordered some dyes for my cactus juice, and 15 minutes later I got the confirmation on shipping. Curtis is the prime example for customer service, and there are a lot of companies out there that could learn a thing or two from him.

Very fast service. Packed well and great after sell support. Videos provide instructions along with the written guide. Thanks Turntex for a positive purchase and enjoyable product. 

I bought Vacuum Chamber and Cactus Juice from TurnTex. I have been more than satisfied. I visited the TurnTax place to learn the whole process. Curtis gave me time to completely make me understand the whole thing. Where required he repeated the demonstration. I was very happy that I did the business with very professional and competent person. I recommend TurnTex to all those who want to do the business of Stabilization/Casting.

Once again my order was processed and shipped to me as quick as they could possibly get it to me.

I ordered 2 gallons of "Juice" and 6 bottle of Alumilite Dye and everything was here just as fast as they said it would be. (Seemed to be less than 5 or 6 days from order processing to being delivered to my front door.)

It is a pleasure to be able to work with a small business that follows through with what they say they are going to do.

I will continue to shop with Curtis and I am happy to tell everyone what a fantastic experience it is.

Turntex is a fantastic company to deal with. The products are described very accurately, shipping was super quick and customer service is 2nd to None!  I will be continuing my business with Turntex for all my stabilizing needs! Thank you!

The stabilizer I ordered was shipped on the same day my order was placed! Curtis is very friendly, knowledgeable, & makes himself available to answer any questions you may have. I ordered the liquid stabilizer for my husband who is a hobby knife maker. 

I bought my first chamber from Curtis, I want to say 5 years ago and it has work and still is working perfectly. You do need to follow his direction to get the  results that you expect ,and if you do have any problems call Curtis , he will speak to you ,not some one in a third world country. I have a  new one on order only because it is time for an up grade.

Dennis  

I am so very happy that this is the first place I came when I started.  Shipping time and customer support is second to none, and the product itself is the only thing I will ever use.  Met the owner in Atlanta recently, and he took the time to explain everything about anything I had questions about.  This is the way people are suppose to treat their customers.  Would send anyone to TurnTex for anything.

I have ordered well over 200 gallons from you over the past two years(or so).  Every order has arrived ok except this last 12 gallons I ordered.   It is not you fault at all but one of the packages appeared to have been handled very rough and the caps to your 1 gallon bottles had both cracked and the safety seals had been slightly broken open.  I don't know how it made it through USPS transfer station because by the time I got it, the package was 50% soaked with stabilizer.  There was about 1-2 cups of resin that was caught in the protective bags that you use to encase the individual gallons.  Thankfully I was able to pour it back into the gallon containers and compare the levels to the undamaged gallon containers and there was no more than 1/4 cup missing per gallon.  I didn't think that 1/4 cup would effect the activator so I just used it anyways and it worked just fine.

I am not angry, just giving you feedback.  I think that if you used an electric powered bander to seal the bags, you will get a tighter seal compared to the zip ties you use.

Thanks,

Andrew Somawang

My Comments:  Thank you for the suggestion.  I have tried a bag sealer in the past with less than satisfactory results that still leaked.  I found the twisted top with zip tie to seal better.  However, I did not have an industrial sealing machine.  I am looking at them now and you may very well see the change on future orders!

I have always had a positive experience dealing with or ordering from TurnTx. Prices are good and shipping is fantastic, he even uses the recyclable material in his shipping when he can, great Customer Service!

Great info and very good service. All products that I have used from you have preformed ad described. Thank you

I received My 4 Gal. order in a very timely fashion. It works for My projects from Pepper mill stock down to pen blank stock. I will be back for more-Thanks

I have yet to use the product I ordered, cactus juice, but I have heard nothing but good things and is the reason I ordered it.  I can attest to the buying and shipping of the product was beyond satisfying.  I ordered it and it shipped the same day and I received on the second day after being shipped.  I am still waiting for a product I ordered through Amazon.  Looking forward in doing business with this company in the future.

very happy with your product and will be ordering more very soon and some Alumilite as well the cactus juice works great used it on some spalted maple and also dyed some as well.the dyed ones came out so well i will most likely dye 99% of every thing i do great product  thanks. 

CURTIS, you are the best, along with your product. Cactus Juice last until you use it all, simply put, and has never failed. Not even my best friends return my calls or messages at 2 and 3am. Anyone into stabilizing or casting that does not use TurnTex, simply don't know better,

Your service and shipping was excellent. The product was packaged well and works great. Your instructions and support excellent as well. 

I started with a quart, then a half gallon, then a gallon.  This order I got 2 gallons.  Cactus Juice does exactly what he says.  Not only do you get a great product but you get the expertise of Curtis along with it.