Customer Comments

Vacation order

While Curtis was on vacation I placed an order for 4 gallons of Cactus Juice. Everything went without a hiccup, fast delivery, easy pay, etc. His "shipping manager" did a great job while the boss was away.

Brad
Ohio
Date: 2017-03-06

I like it....

I used it for the first time today will cook them tomorrow.  So far 100% satisfied.

Bill Folsom
Fairbanks Alaska
Date: 2017-03-05

Cactus Juice Wood Stabilizer

I recently purchased Cactus Juice stabilizing resin. The order arrived in a very short time and was in excellent condition. 

Frank Fowler
Santa Claus Indiana
Date: 2017-03-05

Cactus juice is best....

Dear Curtis,

since I have used the Cactus Juice for my pieces of wood stabilization, I thank God for the work you and your family have done.

Pavel Drahon
Slovakia , Europe
Date: 2017-03-05

Great Products!!

Your products have taken my projects to a higher level! Have enjoyed working with the Cactus Juice, and the Alumilite products also. I make custom knives, duck calls and also pens. I have incorporated your products into all three!

Thanks again!

Ray Anderson
North Carolina
Date: 2017-03-03

Great

great Company, great people, great product

jim lowder
Kaufman Texas
Date: 2017-03-03

THE Cactus Juice

My first few runs at stabilizing has been a great success. Cactus Juice works so easy it is almost fool proof. I should know HA HA HA HA.

Michael
Amarillo
Date: 2017-03-01

Still Happy

I placed my first order with Turn Tex recently.  It was processed, sent and received quickly.  Everything people say about the customer service is true. 

There was just one issue I wish I had known about in advance.  I purchased a small bottle of black Alluminite dye.  It was dry and you had to really squeeze the bottle to get dye out.  I used a scribe to try to open the top more than what it was, but I still had to squeeze so hard that the top of the bottle came off and the entire contents of the bottle was forced into the small amount of resin that I wanted to dye.  I will have to order another bottle.  If I had known this, I would have forced the top off the bottle and scooped the dye out with a small stick.

Otherwise, a great website with good products and service.

My Comments:  I am sorry you had trouble the the dye.  Please note that it is stated in bold red on a yellow background on the dye page of my site that you must cut the tip of the dye bottle before use.  The dye was not dried out.  Alumilite dye does not dry out.  The black dye is very thick, though.

Pat
Canada
Date: 2017-02-28

New customer of TurnTex . .

I have only placed two orders as I am a new customer and a stabilizing rookie. I am very pleased with both orders . . received promptly and items were packaged very well. I am happy with my stabilizing results using Cactus Juice and a vacuum chamber I purchased from you. I have used three gallons in Feb. and opened my forth gallon today. (should have bought 4 at a time for better savings) :-) Any how Curtis, the person covering while you were gone did a great job. I will be a long term customer !! Hope you enjoyed your time off..... Jim Mercer

Jim Mercer
Saginaw, MI
Date: 2017-02-27

Great Service and Value

Lightning fast shipping, great products. BTW: I decided to "save" money by buying my own fittings and valves systems at hardware store, and it would have been actually even a little cheaper than if I had just ordered it already assembled by TurnTex!

Steve
Tennessee
Date: 2017-02-27

Thank You

I have used your product before and was very satisfied with the results.  Your service is outstanding even for those of us that are challenged.

Thank You,

john leavitt
\North Las Vegas Nv.
Date: 2017-02-27

buying experience

Overall experience was great. Thanks

Shane
Date: 2017-02-26

Great product

Quick delivery and great customer service. This is my 2nd order and I am happy with  how Cactus Juice gives me another option for salvaging nice wood, that was unusable. It's also nice to be able to add color to the resin and create interesting pieces, out of some really bland wood.

It does take a little practice to get the results you want, but it's worth the effort. If you have any questions or problems, Curtis is more than willing to help, all you have to do is ask.

Wayne Wiggins
Florida
Date: 2017-02-24

Works like I knew it would

Thanks Curtis for the parts to build my tank. I added a regular cap to the bottom and smoothed the top. With your cap end and a little stand I made, I am back to stabilizing. I hate I spent so much time and money trying to do this home made. Again thanks

Jon Palmer
South Carolina
Date: 2017-02-24

Excellent service and products

EXCELLENT service. My orders were delivered  faster than  I expected.  Love it. The products I purchased were outstanding.  I wasn't  sure that I was going to do it correctly but the tutorials and video help me have a successful  outcome. Thank you for such a great experience. 

Janet
Maryland
Date: 2017-02-23

Best Resin

I've done business with TurnTex for a little over a year now and I have been 100% satisfied with every purchase. Curtis has a lot of info on his website and has always taken the time to answer any of my questions! Top notch business and I look forward to continued business! Made in the USA! 

Ron Jensen
Olympia, WA.
Date: 2017-02-23

Great Service

Turntex has shown great customer service.  I was amazed at how fast my package was out your door, and arrived at my door.  I will be back, and have already recommended you to many people.  Keep up the great work, and thank you.

Greg
Kent, WA
Date: 2017-02-20

Order Comments

I found your web site organized and easy to navigate, when I placed my orders I received confirmation quickly. The one order for coloring dye came within a few days after I submitted the order. The second order I placed was for resin and a pressure chamber and that took longer. I did reply back to one of the emails I was sent and ask about the status but never received anything back, if the info email address is a do not reply to address then it should be noted on the email. It might be helpful if there was an email address that we could use when we have questions. Other than that I’m sure you will continue to receive my business, I posted some pictures of what I received on a Knife forum I belong to and had a few questions about where I ordered it form, I passed the site information back to the members.

Robert White
Summer Lake Oregon
Date: 2017-02-20

Amazing product and service

I contacted TurnTex before my initial order. Asked a few questions. Curtis was very responsive and extremely helpful. 

The product works amazingly well! I can't wait for new projects.

 

Jerry
Kentucky
Date: 2017-02-20

very good service

I purchased the oven tamer and it works excellent. Any product I have  ordered has arrived well packaged and in very good time.

Lloyd
Brownwood, Tx
Date: 2017-02-19

Great Customer Service

This is a great company and provides great product in a speedy amount of time. THANKS!

Tiffaney & Robert Shaver
Fostoria OH
Date: 2017-02-18

Great Service Again!

Curtis is a great person to do business with!  I couldn't be happier with my oven control unit.  Already using it.  In fact, my wife is eyeing it to use to bake her poly clay at a consistent temperature.  I've never been disappointed with any purchase, and his service is outstanding.  You Can't do better than purchasing from Curtis. Besides the outstanding products, Curtis is very active with the stabilizing Facebook group and provides in-depth advice & guidance.  I'm one happy customer

J Kemp
Hoover, AL
Date: 2017-02-17

Fast shipping.

I haven't had a chance to use the items I purchased yet. Fast shipping was very nice though. 

Carl B.
Las Vegas
Date: 2017-02-17

Happy

Cactus juice fills a critical need. I make Kaleidoscopes from found wood, usually green (wet), sometimes punky to crappy. I have been using another brand that took forever to soak in with no way to speed it up. Cactus juice speeds the process up so much that my profit margin is increased and the worry factor is reduced. The next steps are dying the punky stuff and using the casting resin.

Dennis Baecht - Laughing Frog Kaleidoscopes
Purdon, TX
Date: 2017-02-16

delivery!!!!!

hi Curtis, this time it was double time fore delivery, but that's ok, came to my postoffice today after 3 weeks 

Tommy
sweden
Date: 2017-02-14

I am a new customer and pleased with the service and products

I recently ordered an 8x18" vacuum chamber and have been pleased with the quality of the build and finish, thank you 

James Gullion
Wyoming
Date: 2017-02-13

I Am happy with the product

I really happy with the cactus juice and chamber. I've been using it for two days now and the cactus juice is giving results. I've used it to stabilize 5-10 year old wood. Cactus juice is definitely the best stabilizing resin for it's price. I am 100% happy with the resin. 

 

Jan Erik Haltvik
Raudsand, Norway
Date: 2017-02-12

TurnTex #1

TurnTex has always given me great service and my recent order 4 gals of Cactus Juice was no exception. Fast shipping and great product.

Lin Bayford
Cobble Hill Pens

Lin Bayford
Cobble Hill, BC. Canada
Date: 2017-02-10

Knife maker, craftsman.

Curtis Answers questions very quickly and is EXTREMELY knowledgeable with the products that he provides. He has guided me in the right way to use cactus juice and even how to fix my own screw ups. Every bit of information I've read on this website is top notch and with support like that, you can't go wrong. 

                                                                                                                                                                         -St. John's Medieval Shoppe. 

Wesley St. John
Grover Beach, CA
Date: 2017-02-09

Great Service

I am new to stabilizing wood and greatly appreciate all of the great free info. I've run about five batches so far and everything is going well. I'm in no hurry so I can allow plenty of time for drying the wood, letting it soak and letting it cure. So far I've just used native woods; walnut, oak, wild plum, osage orange and hickory. It appears that the stabilization has an added benefit in that the wood does not seem to load a grinding belt as bad as unstabilized wood.

Thanks again for the info and great service.

Brad Johnson
Missouri
Date: 2017-02-07

Customer service

What a great company to do business with. Curtis not only treats you like you are his only customer, but also like you are best friends. I will continue to support his business.

Thanks Curtis,

Paul Allwright
NYC
Date: 2017-02-07

Great product

Easy to use and does exactly what it claims to do.

Jeremy Newton
Greenbrier Arkansas
Date: 2017-02-07

Fast service and and shipping!!

Turn-Tex has the best pricing and customer service I've found yet. Good communication, fast shipping, and plenty of offers to help with any questions or problems make it great to do business with them. I'm not a high volume user of their product but because of my few experiences with them I'll definatley do more business in the near future. Thanks a lot.

Michael D. Smith Sr.

 

Michael D. Smith Sr.
Newburgh Indiana
Date: 2017-02-06

New to casting

Spoke with Curtis on the phone and he was very helpful.  Was very easy to speak with and genuinely wanted to help.  Shipping was very fast.  Will be ordering all my casting and stabilizing supplies from him now.  Would highly recommend dealing with him.

Ben Jenner
Poundin Down Waterfowl Supply

Ben Jenner
Brooks, Alberta
Date: 2017-02-05

Don't hesitate to order!

TurnTex is a great company to work with.  I had a question about the OvenTamer I purchased at 6 pm and was answered within 10 minutes!  Curtis is a very nice guy and willing to answer any questions!  I'll be a customer as long as I am still stabilizing blanks!  

Matt Plumlee
Spring Hill, KS
Date: 2017-02-04

Awesome!!

TurnTex is awesome, from customer service to answering questions Curtis is great. The only place I go for for his product.

Edward Knox
Indiana
Date: 2017-02-03

Great Service

Fast shipping and excellent communication. My new number one source for stabilizing and casting supplies.

Steve
Orlando
Date: 2017-02-03

Outstanding customer service!

Curtis has been providing outstanding customer service since I started buying his products 4+ years ago. From noticing a change to the shipping charges and issuing me a credit for the difference, on my first order, to spending more than an hour helping me troubleshoot issues with an unusual (to me) application of Cactus Juice on my most recent order, and on every order in between, the customer service that Curtis and team strive for (and deliver!) is the highest standard across all the retailers I've purchased from.

Andy
Seattle, WA
Date: 2017-02-02

small leak

Got my order fast as usual. You guys do a great job! When I opened my order, I found 1 of my dye bottles Had leaked a small amount. No big deal. Thankful they had lots of paper packing around everything to soak it up. Upon Inspection, I found the foil seal under the cap had failed. I seriously doubt they had anything to do with it. Just one of Those things that happen.

My Comments:  Scott, I am sorry the leak happened.  As you guessed, we do not package the Alumilite dyes but we do try to check each bottle.  I have created and sent you a Merchandise Certificate to use on your next order to compensate you for the leaking bottle!

Scott Ashburn
Grain Valley, Mo.
Date: 2017-02-02

Recent order

Curtis, In regards to my recent order, I am very happy. Great communication and fast shipping. Best product on the market for the home stabilizer. Thanks

Lee Chadwick
Georgia
Date: 2017-01-31

Awesome

very satisfied with cactus juice ordered super fast shipping very impressed.  I will order this product again in the near future.

John Bass
Washington
Date: 2017-01-30

Second to None!

I've placed a few orders with TurnTex and plan on placing several more. Customer service is awesome, extremely fast shipping and excellent prices. Curtis is a pleasure to work with. I'm happy to be able to support small business and made in the USA shops! 

Ron Jensen
Olympia, WA.
Date: 2017-01-30

Amazing

I recently placed my first order on TurnTex and to say the least, I am very satisfied with the quality of product and customer service provided. This will defiantly be my first of many purchases, for I do not see myself shopping anywhere else for stabilizing materials. Thanks again.

Jess
Colorado
Date: 2017-01-30

6x20 juice pot.

Excellent on all fronts, communication has been brilliant, the juice pot (vacuum chamber) is very well made and obviously made with great care and meticulous detail. 

Didn't get stung by customs to badly either! Bonus.

Thanks Curtis. 

Ian - Bristol England. 

Ian
Bristol
Date: 2017-01-30

Great

Great service and great products. Cactus juice is the gold standard of stabilizing solutions. But I do have a question,, What is double dying? I dye wood and I want to know how to double dye... thanks,,,,,,,,,,, Corbin

jerry corbin
lubbock tx
Date: 2017-01-29

Top notch stuff.

The service and response from Curtis was great. His product is top notch,I will be ordering more. Alex.

 

Alex Tarasenko
Lake Norman N.c.
Date: 2017-01-29

Stabilizing Lid

This was my first order.  The stabilizing lid was well constructed and works as designed.  All positive for my first order.  If I would suggest to have a wider one built with a clear lid so I can use my pressure pot for larger items.  Other than that I have nothing negative.

 

Rick Devera
Friendswood
Date: 2017-01-29

Awesome service

Great small company to do business. Very fast shipping and customer service that is what every business should strive have. Will do a lot more bushiness in the future. 

William
Georgia
Date: 2017-01-27

OvenTamer provides great control

The new OvenTamer controllers are well worth the money. When set to 200 degrees, my cheapy toaster oven would range from 180 to 260 degrees. This wasn't ideal for cactus juice, pre-heating molds, or final cure of Alumilite. I've only used the tamer a few times, but after the auto-tune, the temps climb to the setting and are stable within a couple of degrees, and often within a few tenths of degrees. This reduced the bleed-out of cactus juice so more would cure in the wood rather than pool on my catch tray. I can pre-heat Alumilite molds, and when the pressure pot is done, I pop the molds into the oven at ~140 degrees for a while to ensure that the cure is complete. This is necessary for me to ensure a complete cure for tube-in castings.

Curtis was very helpful when I described my issues before I purchased the tamer, and I have always been very happy doing business with Turntex.

James Damm
Colorado Springs
Date: 2017-01-27

Truly Trusted

I have ordered twice from Turntex, both times my orders were exact and arrived fast. The service doesn't stop there, the help center is full of helpful information. I will continue to buy from them.

BruceB
Warwick,RI
Date: 2017-01-27