Customer Comments

I had a small problem with TurnTex's Cactus Juice...............the bottle, not the juice!  There was a minuscule pin hole in the seam of the bottle and over a period of time about a 1/4 to 1/3 of the bottle leaked out.  It was on a top shelf in my shop and I didn't notice the problem until I went to use it the first time.  Curtis stepped up and took care of the problem immediately.  And every question I've had about my own vacuum stabilizing equipment, Curtis has been right there to help........never failing to respond to an e-mail.  Any company is only as good as it's customer support and this one is rated A+++++ in my opinion.

I'm new to the world of resin casting.  After a lot of people telling me turntex was the place to go I finally listened.  Yall have earned a customer for life!!  

I have been ordering from Turntex for about two years.  I live in Alaska so shipping can be problematic and extended.  Turntex has never failed to ship immediately and with no problems.  I order alot off the internet and I wish the other compinies were half as good as Turntex.  

Ordered multiple times, and shipment has always been incredibly fast and accurate.

Curtis has also been great answering my questions and being active on stabilizing forums, helping so many people that might not even be customers of his.

I've been using Cactus Juice for about a year now, and couldn't be happier with the product.  Even better, their customer service is out of this world!  If you are serious about vacuum stabilizing wood then you can stop right here and place your order. This stuff is magic!!

Great products and service.  The equipment I have purchased from TurnTex works great and the they are always quick to get my orders filled and shipped for Cactus Juice.  And Curtis is always super helpful with advice and input.

I have been using cactus juice now for several years. It works very well for what I need it for. It's an amazing product, and customer service is top notch.

I ordered some Cactus Juice and 3 dyes and it was shipped the very next day.  Good communication and fast service.  What more could you ask for?

Great product, shipped fast, and priced very fairly. What’s not to like? Will definitely be purchasing again.

Transaction couldn't have been easier, super fast ship. product just as described and the website has the usage instructions.  I haven't actually used it yet, but have every confidence everything will come out great.

I have used this system and product for several years now and know it works very well.  I am a custom knife maker and stabilize 80 % of the woods that I use.  Being able to purchase different woods and do my own stabilizing has been a great cost savings for my business. 

I am new to wood stabilizing and I found out about Turn Tex on YouTube.  I ordered a 4"x12" vacuum chamber a plus few other accessories.  Delivery was fast and the product looks great.  I haven't actually stabilized anything yet but I did test the vacuum chamber for a few hours and it performed flawlessly.  FYI, I went with the RobinAir 15310 vacuum pump.  I will be ordering Cactus Juice soon and with the help of the great Turn Tex online guidance I am confident that I will be successful.  So far I couldn't ask for a better product or better service.  Thanks Curtis.

Order was completed and sent in an extremely time efficient manner. All products received without issue. Will use turntex again.

Just started stabilizing wood and not knowing any better, bought my first gallon of Cactus Juice from a 3rd party reseller. Now I know better.! Got my second gallon from Curtis at Turn Tex and it shipped the  same day for less money. Had a question, left an email and it was answered the same day. Customer service doesn't get any better than this. Turn Tex is now my go to source for stabilizing resin, dyes and advice on he process. You can't do better.

As usual my order arrived promptly and in good shape. Wish all online sellers were this customer oriented. My supplier of choice for stabilizing solution.

B Stephens SW Missouri

I bought a vaccum chamber from Curtis and it has been a great addition to my shop. I use the Cactus Juice to stabilize local spalted birch for knife scales and pen blanks. Here in Southeast Alaska we do not have any hard woods but by stabilizing the spalted birch I get a very hard product to work with. I also use Alumilite dyed to get nice colors.

One of my best sellers is stabilized moose poopthat I cast in Alumilite for pen blanks. I have sold pens all around the world that are unique to Alaska. 

 

I got into woodturning and then casting about a year ago. YouTube videos pointed me to TurnTex and I have been very satisfied ever since. I use both the Alumilite and the Cactus Juice sold by Curtis as well as the Cactus Juice dyes but the thing I like most is the extremely fast and attentive service. Even the way Curtis packs his products for shipment is above and beyond anything you are used to. 

I’ll be a very long term customer. 

Easy to order and they are very responsive to any questions you might have. Will definitely order again! Thanks so much you guys made my husband really happy for Christmas!

Only had one slight problem.  A little bit of product leaked out of  one jug. Not much maybe a half an ounce. Maybe consider a "This end up/Top" label that way your large bottles aren't laying down. The foil seal failed on one jug but the bag saved the box from getting wet.  Thank you, looking forward to use your product on a huge rotted maple trunk i just received.

What a great company. Great service, Timely and friendly.

Excellent advice over phone. Gave a step up on learning curve. Faster service than expected. Considering end result, less expensive than I thought it would be.

Thank

you. Great stuff 

A friend recommended Turntex to me because of their "great service".  I placed an order and was very happy with the prompt service.   Thank you  

Customer service is always great. Fair prices and very fair freight charges with fast processing. Curtis is always reachable through social media and is willing to answer any question, despite being asked the same thing over and over.

I've been a custom knife maker for 5 years now and wanted to try my hand at stabilizing. I found the TurnTex stabilizing chamber very well made, easy to set up and easy to use. Curtis answered several questions I had immediately on the Facebook wood stabilizing group. The quality of the product is outstanding. Everything you need besides your choice of vacuum pump and your choice of oven is included and assembled when you get it. The cactus juice resin is easy to mix and easy to clean up. Just don't forget to read the pamphlet that is included and follow the instructions exactly and you are golden. Thanks to Curtis and TurnTex for making it easy and being willing to answer any questions that customers might have. If you want to start stabilizing, definitely no reason to feel intimidated, it's not that complicated. Go for it!

I have only had the chance to use the premixed Catus Juice so far but it worked great. I had some hemp wood blanks I was trying to turn (think pressed straw) and it was next to impossible without stabilizing it. Once I stabilized with the Catus Juice it was easy to turn. It gives the right amount of hardness without being clumpy on the outside. Customer service is something you won't find with most companies. I haven't had to use them yet but any company that contacts you before you contact them to let you know they are available to help is something you rarely find these days. I am glad I found TurnTex and their great product and so will you. It's obvious that Curtis cares about his customers and products he sales.

TurnTex has been a great source of information in my research to learn more about stabilizing and casting. I finally broke down and ordered the “juice proof” vacuum chamber and am very happy that I did instead of converting my pressure pot. It might have cost a little more, but the quality of the product is worth it. I just stabilized my first round of Burl scraps and the set-up was very nice. The ring to mount the chamber to my workbench is great, I don’t have to work about anything falling over while I’m working around it, or more likely, me knocking it over. The chamber seals very well, and came up to vacuum quickly and being able to see inside was nice. Keeps me from accidentally getting resin in my vacuum pump. Clean up was much easier than I would have thought. A little soap and water cleaned it right up. And the instructions that came with the chamber as well as all the help available on the TurnTex website made the whole process way less scary. Thank you guys for a quality product and excellent service. I was a little nervous about attempting stabilizing and casting, but you made it simpler than I had thought it to be. I have heard about a lot of “failed” projects because of things not being done correctly, and you have shown me how to overcome simple errors in the process. Thanks again, TurnTex, you’ve been a great help. 

I just want to take a min and thank turntex for their amazing products and a treasure trove of information. I appreciate having the ability to utilize the data as well as buy awesome gear! Thank you, I will be purchasing regularly..

Best prices I could find online, and order was fulfilled very quickly. Definitely will buy from here again.

Thanks!

I have purchased 10 or 12 gallons of Cactus Juice and have had good success with all of it.  Shipping has been fast and instructions are very clear and detailed.  Service, when I have had a question, has always been quick and helpful.  I would recommend to anyone.  Thanks.

I have stabilized with Cactus Juice several times now and it’s the product I will stick with every time.  The dyes work very well too.  Just follow the directions on the site and you cannot go wrong.

I had a couple of (very) old Merchandise Certificates that were not the current order processing system that TurnTex uses.  An email to Curtis and he immediately added them so I could use.  He has made a loyal customer out of me.  His customer service is second to none.

 

 

Bought cactus juice to start stabilizing at home and love this product. I did a ton of research on the topic and was prepared to stabilize material before ordering. My results have been excellent with zero issues. This will always be my go to resin for stabilizing materials.  

I've been having great success with the products from TurnTex and can't wait to see what I can make. It's opened up a whole new way to be creative in my knife making.  Great customer service as well. A+ Thanks!

Hassle free order as always, which is rarely the case wit international orders like mine.

Many thanks!

I am quite impressed with the quality and service of this company. Great communication before and after the sale, super products & fair pricing. I have hope again for the American small company and am very grateful to Curtis and Gaige. I now intend to be a longtime customer. Randy P

Received everything I ordered with quick deliver. Had some questions on how things worked and was given all the help I needed. Will be purchasing from them again.

I am very pleased with the prompt and friendly service.  Products  I have received are excellent   His web site is very informative and useful.  I also encourage people to view his videos as they are very informative  I reside close to San Marcos and hope to visit with Curtis in person in the near future. I

That's what it's all about, right? Quality -- consistently delivering fresh product, exactly as described. It works like it's supposed to, every time. Service -- I was frankly amazed at how fast my last order turned up on my doorstep. Which was great, because I'd waited too long to put my order in, and had nearly run out. What more could you need?

Thank you again for the great customer service getting 12 gallons of Cactus Juice to us quickly at Woodcraft of Columbus. We were out and have increased our order due to the volume of sales.

Cactus juice works just as expected. Working with this company is a pleasure.  I am a repeat customer and will be back for more.

Just received my 7th order and as always it was qickly shipped and well packed. 

I love the cactus juice.

Wonderful customer service and great products.  Chambers are solidly out together with high quality materials and fittings.  Having the ability to stabilize wood will be a game changer for me in making the products I do.  Thank you TurnTex, wonderful

 

Everything I ordered arrived in great shape. It didn't take long to start my first Stabilizing. I have done Walnut and Cherry with wonderful results. The

instructions are plain and clear to understand making it easy to get started. 

I recommend this system very highly

Paul  

I ordered a gallon fo Catus Juice just after noon. I received an email that it shipped including a tracking number before 1pm. It doesn't get any better than this.

G'day,

I have been using the Cactus Juice pretty much since day one, in fact, I believe, Curtis first International order for the CJ was to me here in Australia.

This product has allowed me to salvage many boxes of very soft/spalted woods I just couldn't dump/burn since then stabilising many types of wood has become an almost daily exercise, from clear to dyed I have used dozens and dozens of gallons.

Curtis preparation for packing of the CJ particularly to long-distance destinations has improved considerably and now all those extra steps are paying off with no more leaking or damaged parcels.

A great product from a great friend.

Cheers

George

Turntex is a great business that provides excellent product. I ordered parts for a trailer, took well over a week, ordered from Turntex, had my dye and Cactus Juice in two days. Stabilized some beautiful spalted Hackberry and some cottonwood. Can't wait to turn them.

I'll be trying out this process for the first time and for all the good things I've heard about your

products I decided to give yours a try. I'm using an Arken chamber and pump, and stabilizing some

spalted maple to start with. This coming weekend should be the day! Wish me luck. Happy

Thanksgiving!

 

I have purchased several items from Curtis in the past few months and every transaction has gone smoothly. I have had a couple of questions along the way and spoke with Curtis directly on the phone. Amazing customer service! High quality products! Fast shipping! Wish all companies were this easy to deal with. I look forward to ordering from TurnTex for years to come!

 

Wade Sessom DDS

Tulsa, Oklahoma

I just bought a kit of Alumilite Clear Slow (16 lbs) and some Alumilite dyes, everything was shipped so fast and in three days it was in my home.

Additionally the technical support provides by Curtis was more than excellent.

I would strongly recommend to buy any kind of products at Turntex.com