I ordered my vacuum chamber and Cactus Juice from Curtis awhile back and received them in mid-late March/early April. There was also a conference in Wadsworth, Ohio where Curtis would be speaking. So I decided to wait until after that before I used either product.
Honestly I'm glad I did, having him explain a lot of these processes, and the science behind them allowed me to have a clearer understanding of what was happening when I stabilized wood and why.
Since the conference I had to use customer support at Turntex, and I have to say again how great Curtis was in not only helping me resolve my problem, but making sure it wouldn't happen again.
His understanding on how his product Cactus Juice, interacts with Alumilite resins and dyes will be very helpful when I start casting worthless wood, and dying wood as well.
If you find these reviews first, I suggest you read the documents in the help center/directions and tutorials. Your will find a LOT of useful information there, on building molds, and racks for your pressure pot these include a materials and cut list so 85% of the work is done for you free of charge.
Curtis is also a member of several Facebook turning, resin blanks, and stabilized pages. If you can't find the answers to your question here, then contact him there, or pm/ text him. Few companies dedicate the time and energy to help customers and non-customers like Curtis at TurnTex does.