Customer Comments

Got my shipment sooner than promised, everything was there and packed very well (Great Job).

After trying out the system I had a couple of questions and Curtis answered then within just a few minutes

and had all the right answers. I even ask a question on one of the Pen groups and guess what.....Curtis Seebeck even answered

It too.   Great company with all the "Right Stuff"

Thanks Curtis 

 

Alumilite is a wonderful product although it’s a bit pricey Turn Tex is the best to purchase it Thanks guys

TurnTex is a great company with exceptional customer service and product quality. I can always depend on them to provide answers to my questions. They are an excellent company to deal with. 

Curtis. 

Thank you for answering your emails

and delivering a quality product. 

I have been using cactus juice to stabilize pen blanks, pot call blanks and burl pieces for jewelry for a few years. It is a great product!

My favorite site to order from , every time I order my resins and colors , they waste no time getting it in the mail ,sometimes I'm truly suprised how fast it gets to my door step and the vacuum Chambers are hands down the best on the market 

excellent products and kept me informed every step of the way,wouldn’t hesitate to order again 

TurnTex is the place I go to to buy not only Cactus Juice but also Alumilite resin for my turning projects. TurnTex provides fast service and the products have always been of the highest quality.

Recently got interested in stabilizing wood. Read several articles on same, all were using Cactus Juice, with outstanding results. I had some questions why my pump wouldn't pull a full 30 on the guage, got answers, re-tested working perfect. Plan on using this product till I,or my equipment" give out". Very nice results. First material out of the chamber was some 1300 yr old bog oak. Second was some, highly figured maple I've had on hold for several years till I could get it stabilized. "Got er done". Pro results right at home no waiting, no shipping, reusable fluid, soap and water clean-up win, win,win. Give it a try!

TurnTex was very quick to respond with confirmation and shipping info. Package arrived as promised. I am very impressed with TurnTex and the level of service i have received. Even though it has all been done online they have made it feel personal. I am new to pen turning, someone gave me some spalted wood which i believe to be tamarind at any rate was pretty soft so needed to be stabilized before using it. I purchased Cactus Juice and it did a fantastic job the wood turned out very nice and made a very nice looking pen blank. I think i am going to make a shaving set out of it next. As stated this is my first try at stabilizing wood so i watched all of the videos and researched the product well. Mr. Seebeck does a good job of explaining and demonstrating in his videos so when i received the product I felt like i knew exactly what to do. I was very happy that my fist attempt went so well. If you follow his directions this is very easy to use and produces fantastic results. Thanks PS i live a couple hours away and travel through your area occasionally I would like to come see your operation someday.

Curtis and TurnTex have been notonly supplying my stablizing resin, casting resin and dyes for years now, but he's also the supreme authoritiy on all things related to the art and science of stablizing. Curtis is extremely helpful to all those wantingto learn more about the process and his company, TurnTex, is extremely well run with lightning fast shipping and carefully packed materials. TurnTex is one of those gems of a small business that over delivers on serviceand value. I also highly recommend his "Oven Tamer" for those of you stablilizing in small ovens. Great products and service from get to go.

After trying to make my own chamber, I quickly discovered the difference between Acrylic (plexiglass) and PVC. Both 1/8" and 1/4" cylinders of Acrylic cracked and failed when under vacuum, but had they worked my design would have done the job. After learning a $60 lesson, I bought the 4" x 12" chamber made from PVC from Curtis and it works perfectly. Don't try to take shortcuts, just buy a custom chamber and save yourself time and money. Read the manuals that come with the chamber and juice and follow the steps and you should end up with positive results.

 

I have been stabilizing my own wood for knife blocks for almost a year now and this is the only product I use. It works great and has never let me down. I do a lot of heavy spalted maple from west coast and it works great on even the super punky stuff. Highly recommend the cactus juice product and this company.  Always super fast shipping. 

Wow.Lightning fast delivery of exactly what we needed to get our project moving.Great to deal with experts in the field...

I ordered some Caster's Choice mica powders and had them in my possession only a couple days after.  The level of service provided by Curtis Seebeck is top tier and I'm glad to be a repeat customer of his because I know I can rely on quality products being shipped out without delay.  

We have been using your product for several years and have been totally satisfied with the results.

We have stabilized many different woods in many different stages of decay and it does the job.

Thanks for all your help!

Hello,  great company to deal with. I reached out to find who to order cactus juice from and was promptly referred to TurnTex, ordering was easy and rhr product shipped out and was delivered quickly. Thank you for officiating such great service. 

I have read time and time again how Curtis goes the extra mile when it comes to service - and I know he has always had great communication and service for me - personally- this is the reason I bought my 6x18 vacuum  chamber - 

i also have read  all the praise for his products on stabilizing groups- can’t wait to try it out- 

carl 

Looked forever to find anyone willing to ship me the stabilizing solution!  thanks.

 

ended up buying a metal vacuum pot and now struggling to find a weight I can see through to know when the bubbling stops!  Wish you sold your weights separately.

 

It's pleasantly refreshing to do business with such a caring distributor.  The product works great.  Any difficulties I encounter are due to my own inexperience as this is my first attempt at this kind of stabilization.  My receipt came with a hand written thank you note to me, by name.  I will continue to do business with turntex.  Thanks Mr. Seebeck!

I read a post on Facebook where you ask people that order alumilite why didn’t they order from you. Well ive always bought it from the company because of the flat rate shipping until you mentioned how good your customer service is and how fast you shippEd and I thought that I would give it a try. A+ customer service and very fast. You have a new customer. Well worth the couple of extra dollars. Thank you 

Trust me, you can order from here with complete confidence.  Transaction was smooth and simple and shipped as promised.  Probably the best thing is the customer service.  Curtis is more than happy to help out any way he can.  No need to shop around, just place your order and relax. 

Great products at a fair price and exceptional service.  I will definitely be re-ordering in the future.

After several hours of research looking for alumilite and discovererd Turn Tex with the most reasonable price.  Being a first time customer to Turn Tex company I Order the product/alumilite with no problems and was very satisfied with this company.  The follow up I received from this company to verify that I was satisfied with the product definitely got my attention.  The respect from this company will be getting my business in the future.  

Thank you 

USA staying strong 

This is my second purchase from TurnTex.  My first was Cactus Juice a few months ago and I am just now seeing results as I finally have time to turn some of the Maple Burl I stabilized.  Now I purchased Alumilite for casting some blanks and I am loving it too.  I plan on the 8lb kit next.  I highly recommend any of the products they carry. 

I researched this purchase thoroughly. I’m happy to say that the reports I read verified that my choice of Turn Tex was a good one. Reasonable prices, great shipping and a great product! I will definitely order again!  

Satisfied customer here. Wish more companies operated like yours.

Wow, wow, wow! is all I have to say about the speed with which you filled my first order. I've used the All Vacs stabilizing liquid before but they were never this fast! I've read most of your articles and I had some doubts about how good the 'water clean up' claim would be. I ordered my first batch of dyes and found myself with green and blue hands and fingers after the dying process in spite of the fact that I was wearing gloves. I tried naphtha, mineral spirits and acetone to no avail. Deciding that I'd just have to live with the colors until they wore off. Much to my surprise and satisfaction I went to wash off the thinners from my hands and low and behold, the soap and water completely took away the stains! I'm a true believer now!

Very happy with your product and service, thank you

Curtis, you have a great product (cactus juice and chamber) and the Q/A section of your webpage really assisted me when I first started using the product. I happened to acquire several hundred stabilized knife scales from an estate. These were produced by a large production, commercial outfit. I can say now, after learning how to use your product and following the tips collected through the Q/A section, I produce as good or better scales.

 

I will keep coming back for more cactus juice!

 

Ken

I recently ordered alumilite dyes for resin casting from Turn Tex. Everything arrived quickly, packaged well and works great. I'll definitely be ordering from Turn Tex again. 

Turn Tex provides the finest customer service I've ever experienced.-- If you look up customer service in the dictionary it will say Curtis O. seebeck !!

Not sure how he can ship to Canada faster than Canadian suppliers but he manages to do it.  Always great service. 

I have used cactus juice for several years. Great product and customer service is the best highly recommended this product

I highly recommend using Cactus Juice resins!  Could not be any easier, very clear instructions and best of all is the service and communications. Within minutes I received my shipping notice, and it arrived a couple of days later. The packing was great and protected the resin so it was not damaged and I could not be happier! THANKS!!!

Very good stabilizing item.Good price break when buy in bulk.

I got my dye and oil for my vacuum pumps in the other day. fast and fri service. 

Thank you for a great job on this my first order. The order process was easy, I received complete and timely communications and the order was shipped very quickly with follow up communications. Outstanding job, you have won yourself a customer for life. I am just beginning in this area of woodworking and followed the lead of other more experienced workers in ordering materials required. I am very happy with the service which is as important as the product to me. 

 

Again, thank you for a super order experience.

Everything from turntex is excellent quality and I couldn’t be happier  with my purchase.  I will continue to be a customer for life.  

I am new to stabilizing, not sure if my feedback will help others, but I feel it is important to provide businesses with feedback on my experience.

Being new, I have spent hours researching how to stabilize wood, watched countless number of videos, read several social media pages and I am determined to learn this process.  I have read almost every page on the TurnTex website on the process of stabilization.  Most successful stabilizers have recommended Curtis and his products.  Being I am on a fixed income and have limit budget, I have started the process of acquiring the necessary equipment and supplies.  First I have purchased several wood blanks that require stabilization before turning.  I have purchased a vacuum pump, and most recently I have purchased the cactus juice.  I am committed now to continue!  Next I will acquire the oven and will have everything but the vacuum chamber, but will start with a pickle jar and will eventually purchase a TurnTex chamber once my mad money savings allows.  So why the review??  Curtis has answered almost every question on the social media websites for others, others have stated they have contacted Curtis via email or phone and he has helped them through the process or issues.  My purchase of cactus juice was placed at 2pm, Curtis shipped the same day of order and I received the product the next day.  I live just 3 hours of Curtis so the shipping time was short.  Product arrived very well packaged and came with instructions that I understood.  I have received "order follow up" email making sure the product was received, that I am happy and if I should need help, Curtis is available via email or phone.  I mean really, what other company contacts customers that spend 100.00 and inquires if they are 100% satisfied with their purchase and if not, offer a compete refund?

So with a great product at a great price, fast well packaged shipping, instructions that are written that are easy to understand, does follow ups regardless of amount of purchase, offers personal assistance via email or phone, and has a 100% satisfaction return policy, how can you not lose?  Thanks Curtis!  You have me as a customer for some time to come, you make me feel important as a customer to you and your company and not just an order, greatly appreciated.

I placed my first (of many more in the future) order a couple weeks ago. The process to obtain an account through the website was easy to navigate. Curtis responds quickly with any question or concern. This experience was first class customer service. I look forward to doing business with TurnTex for a very long time.

 

Excellent product for woodturners. The cactus juice make the stabilization of wood pieces great. Love it. The company service is outstanding. Thank you

As always ordering from you is a dream.  Quick easy and no fuss!!  

Keep up the great work!!

Great communication and fast shipping.

    Service was great, order was delivered fast. Highly recommend Turn Tex for your needs.

This is my 3rd order and am still impressed by the quick shipping and quality of products!!

To start off, I'm new to the stabilizing community.  I have a ton of burl and softer woods I need stabilized for knife handles, so I figured I'd give this a shot.  Cactus juice seems to be the go to for stabilizing, and I'm super impressed with how things have gone so far.  I really can't give an opinion on the product itself, because I don't know that much about the process, yet, but I can say it was easy to get setup.  It was within the hour of placing my order that I received a tracking number for my order, and the communication since then has been nothing short of amazing!  TurnTex is definitely a company I intend on doing business with many more times

Excellent product, and even better customer service! Look forward to future purchases.

Great service a usual with quick delivery.  I would love to order more but the postage US to Aus is a killer.  

 

I wanted to set up my vacuum chambers using the quick connects as they do not seem available here in Aus, only the pressure airline quick connects.  Unfortunately you use NPT threads in lieu of the BSP we use in Aus but I have been able to adapt them to my systems.

 

I also ordered some more dyes to fill the post pack and look forward to trying them out.

 

Always a pleasure doing business.

 

Cheers

Neil

Very happy with the products (cactus juice and stabilizing dye), just ordered some more and will get more when thats used up. Exceptional customer service, great instructions for products and very fast order processing.